Arrived on time, very factual, explained what all the parts on the unit did. He also cleaned all necessary parts on handler, and outside unit. I felt very confident and appreciative of the work he did.
Shane got in and out quickly and got the job done. He was very friendly and great customer service.
These folks are your "Go To" Air Conditioner friends
Matt was very professional and quick to find the issue and get it resolved. Also, very friendly! Thank you!
EVERY PERSON I HAVE DEALT WITH WAS VERY FRIENDLY AND INFORMATIVE. YOU HAVE A GREAT COMPANY.
ROBERT HIRSCH WAS VERY THOROUGH WITH ANSWERING ALL MY QUESTIONS. HE WAS THE FIRST TO EXPLAIN TO ME JUST WHAT WAS GOING ON WITH MY A/C. EVERY PERSON I HAVE DEALT WITH AT BAY AREA IS JUST EXCELLENT.
Don was my tech and he was very professional. The girls in the office who took my calls, were also very courteous and understood my concerns.
We called for emergency service and Bay Area came to the rescue. Thank you for fixing the unit so quickly.
Your tech was very nice and was very helpful l am glad to be back under your company
Performed preventive maintenance. System is operating properly at this time.
Found compressor not running found bad capacitor replace capacitor unit working properly at this time
Put locking caps on outdoor schrader access ports. Removed 50 amp breaker for air handler and replaced with new 45 amp breaker. Restored power. Reschedule inspection.
Checked operation of unit. Found compressor shorted to ground. Explained situation to customer. Customer bought new system from bay area
Found drain line clogged flush drain line drain pan unit working properly at this time
checked operations of unit. Found indoor coil impacted. Cleaned indoor coil. Unit is running normally at this time. Recommend to use filter door in wall rather then filter under unit. Also Recommend to get another cleaning in the winter/fall.
Checked the ac system, found nothing wrong, recommended to use the less air flow restrictive air filter.
Open capacitor not allowing compressor and condenser fan to run installed new capacitor cycled tested condenser fan motor running amps 1.2 fan running 1.3 need to order oem condenser fan motor 1/5hp 810 rpm homeowner has part warranty
Need to order new reversing valve not shifting all the way unit cooling but not very well apon arrival tstat set 74 room temp74.
Checked operation of unit. Found that drain line was extremely clogged. Unclog drain line and checked level of unit. Unit is slowly sinking into stand from the backside. Unit may have drainage issues in the future. Unit is draining normally at this time.
Customer called due to systems thermostat going on and off found system going on and off on the float switch. Cleared drain flushed with dawn and water verified system draining on its own. System operating and draining correctly at this time. Did not charge customer system in first year warranty.
PO10350ol. Replaced defrost board and condenser fan motor.
Knocked at front and back and called. No answer. Put tag on door.