Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
The problem with the furnace was an easy fix of needing a new igniter. I really thought the cost was very high for what was done. But this was somewhat mitigated by Luke and his patience in answering my questions and taking a quick look at both furnaces to look for any possible maintenance issues. He advised that the other furnace, that was almost 20 years old, may be on its last legs and is working to get me a quote for a new Dikon that I look forward to seeing.
Overall Experience
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Convenience
Nick came out and took care of everything. He was friendly and very knowledgeable.
Overall Experience
Quality
Price
Convenience
BWS provided the furnace inspection and a prior A/C inspection in the spring/summer as part of their Comfort Club Package, which makes the service very convenient. Jeff, the technician, does a very thorough job. He is also very helpful and does a good job explaining needs and recommendations. My only less than positive comment, is that some of the additional items recommended seem more costly than I expect.
Overall Experience
Quality
Price
Convenience
I joined the BWS club to get regular furnace and AC tune ups. They have always been great, offering good products and services at a fair price. Jeff was on time, did a very thorough job and pointed out things that he adjusted to get my furnace ready for winter.
Overall Experience
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Convenience
Overall Experience
Quality
Price
Convenience
Dan was very efficient and did a great job with my furnace tune up. Answered my questions and was very helpful recommending new thermostat options.
Overall Experience
Quality
Price
Convenience
Replaced drain hoses on furnace, AC and humidifier
Control wire repair and nest thermostat installation.
Installed gas line and started up pool heater.
Honeywell Prestige thermostat install and air exchanger cleaning.
