We were recommended by a pleased customer to request Frank Cichetti to come service our heater and hot water heater. We are very pleased with this recommendation. Frank is a true professional. He arrived on time every day he came (he put in two hot water heaters), explained everything he was going to do, kept us informed of the project's status at all times, was friendly, courteous, and respectful. He made excellent recommendations that made our home safer and easier for future work when the time comes. We would highly recommend Frank Cichetti to others. He is a rare find for a service technician. We hope Cabrillo recognizes his excellent work and rewards him for it.