415 Cedarcrest Drive
Lexington, SC 29073
803-233-7172

Local Reviews
for cayce, sc

Rated 4.8 out of 5 stars based on 16 customer reviews

Outstanding service on 3 plumbing problems

Brian Keller assessed, priced, and did an EXCELLENT JOB in repairing 3 plumbing problems that required knowledge and creativity in my almost 100 year old house! There is more to do when my budget allows, and I’ll have no hesitation to call on Brian at Carolina Conditions. Good work was also rendered by assistant Ben Goodwill. They were a great team who worked well together with good humor as well as diligence on a difficult all day job!

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Very thorough!

Very thorough inspection of our home. I am looking forward to reading his proposal.

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Exceptional service in every way. Came out earlier than expected. Very polite, knowledgeable and efficient. He made a thorough investigation of the pr

Exceptional service. Earlier than expected. Extremely polite and knowledgeable. Came up with several game plans and let me choose which one. I very pleased with this experience. Tyler Bouton is someone I plan to use again and I’ll recommend him to my friends.

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Great service

Mike was great. Friendly and professional.

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Excellent Service

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Great Service

Very friendly. Seemed knowledgeable.

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Solution....at Last!!!

First a word about Courtney Varn, the technician that resolved our problem. He was prompt, courteous, seemed knowledgeable, pleasant and he laughed at my jokes which speaks volumes for the extent of his patience! We have been having an issue with lent back-up and condensation in our cloths dryer vent. He went straight to the source of the problem, remedied it (we hope); he worked quickly and did not leave a mess. All in all, Courtney was very professional. Now the only source of disappointment. Carolina Conditions has been out twice over the past 2 years as we have experienced similar issues and each time the technician (not Courtney) would clean out the vent pipe submit a report, complete with pictures. And the problem would go away for about six or eight months only to return worse than the time before. The fact that the previous technician failed completely to correctly diagnose and fix the problem not once but twice is somewhat disconcerting. However, not only did Courtney zero in on the source of the problem very quickly but was willing to get up on our roof to fix it (not an easy task to accomplish). The previous technician completely missed it or was not willing to do what it would take fix it. In short, I would recommend Carolina Condition for any issues you may have with your dryer vent. But ask for Courtney Varn.

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Great job and pretty fast!

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All’s well that ends well

The service tech Kevin was awesome! I RATE HIS SERVICE AS EXCELLENT!! He diagnosed the problem with my blower motor, tried without luck to jumpstart it so I would have a/c over the weekend, and returned on Tuesday to install the new motor. He was very professional, courteous and helpful — just what you need when you’re hot and bothered. Now for the problems. When I arrived home Thursday afternoon to find my a/c not working, I called CC. I thought my service agreement would give me priority, but I was told there wasn’t an opening until after 5:00 on Friday, or they could schedule me on Monday. When temperatures are 95+ and your a/c is out, that should be a priority. I took the Friday appointment, but of course it was too late by then to have a new part available by Monday. CC emailed their estimate on Monday which I thought was high ($693) since the motor was still under warranty. I called the office and was told there was no warranty, end of discussion. It was then on me to contact Ruud/Rheem to confirm coverage. CC also told me they had ordered the motor and it would arrive Tuesday. However, they couldn’t schedule me until Wednesday. That’s when I asked to speak with a supervisor (Liz I think), who was sympathetic but more interested in playing defense. Bottom line is CC took care of me on Tuesday after all, and reduced the cost to reflect the warranty claim, which makes me happy. However, there was a lot of unnecessary pain to get there. If you advertise that you give priority to customers with a service agreement, then you need to show it. In addition to having service agreements since 2015, I have spent about $3000 over the past 4 years for other services, all of which I have been happy with. I realize no matter what, I would have been without a/c over the weekend, but an earlier diagnosis on Friday could have possibly saved me a day. I also hate to have to argue for what I think is only reasonable.

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Professional and very nice and very knowledgeable!

Professional, nice and very knowledgeable!

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Awesome service

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Great service

Bryan and Brian were very friendly and professional. They explained everything and were cery thorough. They found a problem and quickly repaired it.

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Exceptional service

Very professional and friendly. Made sure I understood what they were doing and that I was happy with the service. Also quick and efficient.

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Great service

It was 6 months maintaince for my heating. Mr Gary did an excellent job. He was very professional and completed and checked everything. Also, he explained everything to me. I was very impressed with him

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Great experience

Cody was really professional and speedy. My dryer is working great now!

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Job Locations
for cayce, sc

bliving22@gmail.com

bliving22@gmail.com Job Checkin

Billable Breach stoppage level 2 men’s and women’s Pull, auger, and reset ladies toilet Replace toilet ****Should stoppage occur in upstairs, level two, men’s and women’s baths, pull toilet closest to doorway in women’s bathroom and send auger downline.**** This will breach the clog for all toilets on this level. I pulled three toilets to figure this out. In the process of breaching clog in women’s bath, I damaged trap in toilet of men’s bath. I created a PO and replaced this toilet along with the middle toilet in the women’s bathroom. All four toilets were pulled and reset. The stoppage is clear, and all toilets are functioning properly. My first trip to Lowe’s resulted in one good toilet, and one broken toilet. I returned to Lowe’s to take the damaged toilet and swap for a new one. The girls at the desk were very accommodating in swapping them out. I returned and set the new toilet in the women’s bath . I then tested to make sure everything was running and flushing to the manufa


Brian K.

Brian K. Job Checkin

Built and sent estimates


bliving22@gmail.com

bliving22@gmail.com Job Checkin

Clear stoppage at main Billable Dispatched to customers home to diagnose main stoppage. Raw sewage and other particulates were covering the ground around the clean out which was missing the cap. I removed mud and other debris from around the clean out so I could safely access it. I ran the K 400 auger Through the main until the blockage had been relieved. During the retrieval of the cable I sprayed approximately 20 gallons of water from the clients hose down the clean out to wash off the cable and ensure the stoppage had been removed. The main line is clear and I found and reinstalled the missing cap. I then administered bio clean into the clean out and around the area where the sewage was present on the ground to treat the ground for the raw sewage due to the blockage. The line is clear. Nothing was retrieved on the cable, so as to what the blockage was, I don’t know. Thank you for choosing Carolina Conditions.


Colincureton3@gmail.com

Colincureton3@gmail.com Job Checkin

Completed panel inspection. Found panel was recalled. Re-torqued all screws/connections to specifications. Checked all connections in panel. Added proof marks and inspection sticker to box. Panel and connections in proper working order upon departure. Thank you for choosing Carolina Conditions.


John C.

John C. Job Checkin

emailed estimates, customer is going to call me in the morning after speaking to the buyers


foxworsb@hotmail.com

foxworsb@hotmail.com Job Checkin

Arrived on site customer complained the unit was not cooling. Found unit to be low on refrigerant and have a leak at the evaporator coil. Advise customer that they should repair/replace the coil Before adding any additional refrigerant. Customer stated that there was an NTE $400 on this job. He said that they wanted some refrigerant but not to exceed $400 including service charge. I explain to the customer that I didn’t feel like adding a partial amount of refrigerant would make enough of a difference in the cooling to justify the expense and that they should either put that money into window units or replace the coil. Customer insisted that I add 2 pounds of refrigerant. Added 2 lbs of R 410a.


gnzalezerik@yahoo.com

gnzalezerik@yahoo.com Job Checkin

Client has a leaking indoor coil and is low on refrigerant. Set lead for client to speak with brandon about replacing his system due to leaking coil no longer being available.


scghostwriter@gmail.com

scghostwriter@gmail.com Job Checkin

Technician came to do a routine maintenance on gas pack. Found entire suction line and evaporator coil iced over 2 inches. This is a 4 ton unit. The standing pressures are 100 psi across high and low side. There is a major refrigeration leak. Performed a leak check and evaporator coil is leaking. I continued with the maintenance, so it wouldn’t have to be done at a later time. A quote was sent to the customer per his request.


JayQuon  M.

JayQuon M. Job Checkin

I came to the residence to perform an HVAC maintenance on one system. I inspected and tested electrical components on both systems. Tested heat and cool functions and both are operating properly. I cleaned the outdoor unit. System is operating at the time of departure.


Michael  M.

Michael M. Job Checkin

Swapped wires to make light come on with others. Thank you for choosing Carolina Conditions home services.


Forrest B.

Forrest B. Job Checkin

Thoroughly cleaned the dryer vent using a mechanical cable brush and performed before and after airflow measurements and everything is running well. Thank you for using Carolina Conditions!


Michael  M.

Michael M. Job Checkin

Remove 4 high bay light fixtures in warehouse and install 4 new LED round high bay light fixtures. Remove and replace ballast and tubes in 15 light fixtures. Thank you for choosing Carolina Conditions.


John C.

John C. Job Checkin

Arrived on site to complete a one system, maintenance, upon inspection, all electrical components are within manufacture specifications, Contactor has started showing signs of failure, such as pitting and burning. Recommend replacing contactor. Cleaned indoor and outdoor coil, Checked drain line for proper drainage. Pictures in CC. Estimate for Contactor repair sent to client and approved/completed repair on site.


John C.

John C. Job Checkin

Install Halo UC-2 under kitchen basin Upon arrival: Brian Livingston had the install of the Halo UC-2 filtration system under kitchen sink practically finished and I was not needed for help. No further issues at this time. Thank you ! Dispatch to clients home to install under the sink halo water filtration system. I adapted the stop to except the intake for the filtration system and installed the new Faucet that produces the filtered water for the system. I then created the discharge drain saddle inlet so the system Can discharge into the trap. Next I made all my connections and tested for leaks. The directions are slightly misleading, and that they offer parts to connect the lines to the kitchen faucet as well as the faucet separate just for the filtered water. This discrepancy was causing confusion , but in stepping away from the problem, I was able to figure it out. Chase Everman arrived on site to assist me, but by the time he arrived, I had already finished connecting the filte


Forrest B.

Forrest B. Job Checkin

Residential dryer vent cleaning