Cody is a great technician. He took his time and was thorough and professional. He is honest and friendly. I am going to request Cody in the future to be our service technician. Very impressed.
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The serviceperson that came was punctual, knowledgeable, pleasant, and efficient. What more could you want? : )
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They showed in a timely fashion, great price and Josh was able to diagnose the problem pretty quickly. Thank you.
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Amazing service, polite and knowledgeable technician came out promptly as scheduled on a Sunday AND holiday! Same day follow-up by office rep. to insure I was satisfied with the experience. Didn't think this still happens in todays marketing hype based sales techniques but sure am glad it does with 5 Star.
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The technician was very knowledgeable and very nice. Solved the problem quickly and I am very happy with the service I received.
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Josh is very professional, friendly and knowledgeable about heating and cooling system. His priority is to help customer first. He goes out of is way to help his customer. I will recommend him for services.
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Courteous, prompt and great customer service. Appreciate it. Hoorah Mike
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The salesman/technician came out to estimate on a furnace replacement after another company diagnosed two expensive problems and suggested replacement. Mike took a look at it and determined that the other diagnosis was wrong and only one part needs to be replaced. He was very professional and thorough.
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First time since I had the furnace installed that it was checked. Cody the service tech was very polite and professional. A+
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Fine
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I will use their service again
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I went to the customer's home to install a condensate pump and add a PVC to 1 1/2" drain trap. I put a rubber boot on the drain pipe to extend higher and turned the power off to the unit. I then removed the door and wired put for power. I then ran drain line to pump and connected the drain tube. I turned the power back on and tested with the customer. There are no leaks and the unit is in working order.
I went to the customer's home to work on a Carrier AC unit. I started the unit to test it and as the unit winds down, the duct work is giving an oil can popping sound. I added screws to the seams of the duct work and adjusted the blower speed. I then tested it with the customer and now the unit is no longer making popping sound.
I went to the customer's home to finish metal work.
I arrived on site to perform a humidifier installation of a Carrier 16 SEER 3.5 Ton Air Conditioner and a Carrier "Infinity Series" 96% Variable Speed Two-Stage. The installation was a success and the unit was running at full functionality at the time of departure.
I arrived on site to perform an installation of a Five Star 13 SEER 2.5 Ton Air Conditioner as it was the best fit for the customers home specifications. I will return later on to perform a inspection, but as of now the unit was running at full functionality at the time of departure.
I went to the customer's home to finish installation.
I went to the customer's home to replace the coil under warranty. I started the unit and tested it with the customer. The unit is now in working order.
I installed a Five Star 13 SEER 3.5 Ton Air Conditioner. I cycled and monitored the system and it is operational at this time.
I went to the customer's home to installed a thermostat and start the furnace.
I went to the customer's home to work on a Carrier 16 SEER 2.5 Ton Air Conditioner. I removed tape and screws holding filter rack in place and removed the filter rack. The filter is now coming out back side and airflow arrow is facing correct position. Turned power back on to unit.
I went to the customer's home to perform a service on a Five Star 19 SEER 4 Ton Variable Speed Air Conditioner. I found the wires were not connected in the right places, so I switched it to the right ones. I ran the system and it is operating properly at this time.
I went to the customer's home to finish flu and checked gas pressure.
I completed an installation inspection on a Carrier 16 SEER 3 Ton Heat Pump. I completed the installation checklist. I then cycled and monitored the system. It is operating normally at this time.
I went to the customer's home to perform a service on a Carrier AC unit. I removed the door from the indoor coil to inspect and found no oil on any of the lines. I turned the unit on and ran the unit. After 10 minutes or so, it had condensation on the lines but still no sign of an oily substance. I put everything back together and did a final check on charge. All looks well and functioning as it should.