Excellent service

Wilma from Waltham, MA

Arjan Meli was prompt, friendly and efficient.

Brian did a great job

Jeffrey from Waltham, MA

Brian was excellent

Biannual maintenance

Harriet from Waltham, MA

Annual tune up

Elaine from Waltham, MA

Service was excellent, tech respectful, used shoe covers, very pleasant. Would use him again.

Explained everything. Was polite and very helpful.

Lorraine from Waltham, MA

Great service. Explained everything. Very polite. Excellent!

An excellent employee

Judy from Waltham, MA

Kevin was the ultimate service representative. He was quite friendly and knew exactly what he was doing and gave that extra effort that a customer always would appreciate Kevin is a key employee for you.

Surge Protector Installation

Tanvir from Waltham, MA

Jonathan is an excellent service engineer who is quite patience, courteous in hearing about his client's needs, questions and concerns and providing best timely solutions possible. We had the opportunity to work with Jonathan twice within the last three months. He has tuned up our central heating and cooling systems for the winter and changed the air filter as part of the bi-yearly maintenance. During his recent visit Jonathan followed-up on installing and testing the much-needed surge protections system for the indoor and outdoor unit. Overall, Jonathan provided an excellent service, and he made sure the area was cleaned properly after the service. Thank you Jonathan.

Perfect!

Harold from Waltham, MA

Great service person

Great service

Donna from Waltham, MA

Jonathan was very pleasant and professional. Reviewed what he was doing and what he recommended.

I was very pleased with the service I received. Very courteous and efficient.

Carol from Waltham, MA

I was concerned when I called your answering service and the mailbox was full. I kept calling and also sent an email until I did get help. Also you might note that Central Cooling initially installed the hose that was the problem- they should not have had the hose placed along the foundation on an outside wall the could and did freeze, Glad the problem was fixed and will not happen again,

Sucesfully Troubleshooting Flair-Puck/Ecobee Communication Issues

RichardD from Waltham, MA

I would like to thank Stefano for successfully troubleshooting our hybrid Boiler/Mini-Splits Heating and Cooling system. Central Cooling & Heating installed the Mitsubishi mini-splits, and while they have been working well for heating over the last 2 months, they have not been playing well with our existing ecobee controlled boiler system even though the Flair-Pucks were supposed to make that integration straightforward. Stefano stopped by this afternoon, worked with the Flair service and engineering department to get the system working correctly so that the Flair-Pucks switched heating from the mini-splits to the boiler based on the outside temperature falling below a trigger level. The problem in the end was with the Flair back end but it took his persistence to get it all sorted correctly. It now works as expected.

Great experience

Barbara from Waltham, MA

Perfect job

Susan from Waltham, MA

Excellent service. Very neat. Explained everything well. Caring attitude.

Friendly efficient service

Cesare from Waltham, MA

Would recommend service technician Jonathan. The charge for anti-freeze should be less

Very attentive to detail

Gayle from Waltham, MA

What a pleasant, efficient guy. I was very pleased. Thank you.