i am a happy camper & my heating system now homing smoothly
Have them install my furnace 5 years ago 2013. Came out evaluated problem with the furnace and got me in early for an appointment.
These guys are the real deal came in walked us through everything. And got right to work you can tell by watching them, That they are a well oiled machine even on one of the hottest days. They didnt miss a beat. Highly impressed & STRONGLY RECOMMEND
The installation process was explained very well.
P.S. Also, found the scrap metal strategically hidden in my basement. Thanks for all you do.
Chatham Comfort Controls (CCC) does business a little different from what I have experienced with other contractors. I did not sign any contract and, therefore, had no three (3) day right to cancel. I signed only the the credit slip (B) after the work was completed. Also, I did not receive a "Home Repair: Know Your Consumer Rights" brochure. Although my CCC paperwork specifically names "American Standard" as the brand of furnace, none of my paperwork specifically names the brand of water heater. I was verbally told when asked that "Rheem" is the brand name. Rheem is displayed on the water heater installed, however, I did not receive a fancy brochure or owner's manual for the Rheem water heater; and I do not like that it sits on the concrete floor. I understood the service pro to say that water heaters are made like that these days. I was also under the verbal impression that maintenance would be done to the ductwork but did not get that in writing. CCC did start and finish installations before the time stated during estimation. Their Comfort, No Lemons, Utility Savings, Property Protection, 100% Money Back and Satisfaction Guarantees and BBB rating are impressive. They worked in a professional manner and, so far, all systems work well. Finally, the metal piece cut from the furnace for the return and filter was still on the premises.
I just recently purchased a home to find out that the central air unit was no good. My daughter found this company on a Sunday, on one of the hottest days this year. After speaking with John, he suggested that I have a consult done to diagnose the issue. My consult was scheduled for the same day between 3:30 - 4:30 p.m. John showed up on time, diagnosed the problem, and his honest opinion about how to handle it. John explained everything, along with displaying models, and prices. He knew exactly what was needed to cool off my home.John and his company scheduled me an appointment for Tuesday 6/13/2017. Everyone showed up before time, the job was completed in the time frame that John stated, and everyone was very clean. John and his crew did an excellent job servicing my home. On a scale from 1-10 with 10 being the best service, in my opinion any company can do, I WOULD GIVE CHATHAM COMFORT CONTROLS 10 ++++.THANK YOU
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