My a/c went out at 5 PM on Friday night, Memorial Day weekend, needless to say I was frantic! I looked online at emergency a/c service, and chose Classic. The person that took my call was very nice and assured me that someone would be at my house within a few hours. Joseph arrived within 2 hours and got right to work. He took the time to explain everything, and answer all my questions. I was so happy to have my a/c back. Joseph was very professional, knowledgeable and personable. I am a very satisfied customer...Thank you Joseph...Great job!!! I have already recommended Classic Heating and Air to a friend.