He came out quickly and diagnosed what he could.
No AC over the weekend. I thought it was due to the recent install of my furnace on Thursday (07/22). It was not. The problem was due to a competitor (Casteel). Casteel came out on 07/08 and left a valve open; which caused my compressor to stop running. The only issue with Comfort Control was they were originally going to charge me $233 in Freon plus $79 service call. I had told the tech that I would call Casteel and have them "fix the compressor". But Alex had already added the Freon. To his credit though; Alex merely charged me for the service call ($79). I thought that was fair. Called at 04:30pm Saturday (07/25). They were out by 2pm Sunday (07/26).
I have too many things to say.....if you want to know more; call me at (404) 514-9482
Jordan was very professional and knowledgeable. Showed up on time and did a great job!
Explained everything we needed to know
The technician was professional and knowledgeable.. very good service
From the time I called to make the appointment and spoke with Jess to the time Chris left my place it was an awesome experience. Everyone, including Jeff, their Service Manager, we’re extremely polite, professional, and knowledgeable. I would not even consider using another HVAC company. Great job guys 👍🏼
We talk about problem I was having and how he was going to fix it.
Comfort Control Jus replaced my old HVAC system, we had excellent experience in the whole process. The team is very professional and friendly, demonstrated their high engineering skill and craftsmanship. BTW, the price is very attractive.
Chris listened to my concerns and questions and gave thorough answers. He took the time to explain the results of the inspection and recommendations.
Reece is always polite, professional, and efficient. He takes his time servicing the equipment and does a great job explaining how the systems are working and recommending repairs. I am disappointed there is now a surcharge to use credit cards. Spoke with my family and neighbors and the companies they use do not charge this fee. May re-consider renewing my contract which is unfortunate since I have always been very pleased with your staff and services.
Very knowledgeable; polite and encouraged questions
Vu provides quality services. He explain the questions I asked very patiently and he is very professional.It was a great service.
Maintenance Duluth. Did a leak search on both evaporator coils. Did not find any leaks. Indoor capacitors are within range. Blower wheels are clean. Changed filters. Cleared drain lines. No cracks in heat exchangers. Compressors are good. Outdoor capacitors on both systems are weak. Recommend replacing those. Pressures on both systems are good. Both systems are heating/cooling at this time.
16 seer 4 ton AC and coil 10 year parts warranty 10 year labor warranty Lifetime outdoor unit replacement compressor warranty Supply plenum Return plenum Return air base Nest thermostat (free from the manufacture) High flow registers (this will free up restricted air to the upstairs level that needs it the most) Attic insulation (attic is grossly under insulated. This will cause substantial heat gain from the ceiling) Correct the return duct for proper air flow (remove the 8â€ ducts from the 14â€ run and reconnect then directly to the return plenum)
A/c diagnostic in Duluth. Indoor unit is running but not the outdoor condenser. Found a bad secondary motor controller. Checked both systems one is in the attic. Blower wheel is clean, evaporator coil is clean, drain line is good, changed filter. System is cooling at this time. 2nd unit is in the basement. Main level blower wheel is clean, evaporator coil is clean, drain line is clean, changed filter. System is cooling at this time.
Customer is concerned about yellow spot in grass, believes it to be stimulating from the HVAC system due to location of grass spot. Drain line ties into the washing machine drain and does not drain out by the unit, auxiliary drain is not draining currently due to no water being in pan. System previously had a refrigerant charge and staining may be caused by previous oil being spilt, customer is taking in soil sample to be able to tell whatâ€™s causing the grass to turn.
A/c diagnostic in Duluth. Condenser unit was making a loud noise. Unit was vibrating making the unit rattle. Readjusted condenser unit is not making any noise at this time. System is cooling at this time.
Install 12â€ Honeywell damper.
Ac service in Duluth. Discovered failed 10â€ Honeywell damper motor. Homeowner has chosen to replace both 10â€ and 12â€. Will need to order and schedule repair when parts come in.
Zone damper is receiving voltage but not closing, 12â€ damper needs to be replaced. Quoted $290 for damper replacement.
Maintenance Duluth. Cleared drain lines. Changed filters. Both indoor capacitors are within range. Both outdoor capacitors are with range. Blower wheels are clean. Did a leak check on both evaporator coils, did not find any leaks. Pressures on both systems are within range. Both systems are cooling at this time.
16 seer 2 ton AC, Coil and Furnace 10 year parts warranty 10 year labor warranty Lifetime outdoor unit replacement compressor warranty Lifetime furnace replacement heat exchanger warranty Supply plenum Ecobee 3 10â€ Return in the hallway Basement unit. Replace and re-plumb the condensate pump. Move the pump to the right side of the unit, from the middle.
A/c repair in Duluth. Replaced indoor fan motor and blower wheel. System is cooling at this time.
Customer noted that they had someone add refrigerant to the system in May, system is severely over charged and going into a high pressure lockout. Adjusted pressures and subcool and system is operating properly at this time.
Diagnosed airflow issue. Needs more return and supply distribution re worked. Will send estimate for job.
A/c diagnostic in Duluth. Unit is completely iced up found indoor fan motor not running. Found blower wheel damage and fan motor with bent shaft.
Ac replacement estimate in Duluth. Quoted replacement of upstairs system