Reece always explains things and takes his time to do so. He’s worked on my unit a couple times before so it was nice to see yes I know your face.
service person arrived early (which was great). Fix heat and things working now. I went to bed with heat, and woke up with no heat--Woke up to 59 degrees. Called Comfort Control and they had repair guy out right away. Now I am warm and toasty :-)
Garrett was very nice and provided great service!
Vu got out here quickly and explained everything in detail. He took the time to answer all of our questions and he didn’t feel like a pushy salesman. Great customer service!
Vu Tran was just awesome! From the minute he arrived, he was a wealth of information. He made sure to explain the “why” of everything he did or recommended. He was great - start to finish!
Furnace maintenance in Duluth, Georgia. One system. Changed filter. Tested mechanical and electrical components, all in good shape. Recommend installing pureairx air purifier to prevent mold and to kill bacteria, germs and viruses for improved air quality. System is heating at this time.
Complete 2 heating tune up inspection special in Duluth. Check safety and operations. Find upstairs 1 year old gas furnace operating with in manufacturer spec. No concern. Find downstairs carrier 24 year old furnace operating with worn ignition no water protection for inline. Blower wheel are dirty. Sign 2 cci plan.
Complete 1 heating tune up inspection special in Duluth. Check safety and operations, change 16x25x1 filter. Find Lennox 5 year old gas furnace operating with weak flame sensor, weak capacitor, missing in-line water protection. Find furnace operating at 77% efficiency and should at 80%, suggest combustion calibration service to improve efficiency. Suggest surge protection for outdoor unit and hard start kit kit to improve start up. Suggest air purifier system to improve air quality. Complete pre-pay heating maintenance for 2020. Sign up 2021 year Comfort member care club. Per Jeff.
No heat Duluth. Found 14 year old furnace working on arrival. Flame sensor does look worn which can cause flame to kick off. Inducer motor is running at higher amps than rated for and can soon burn out. Blower wheel is a little dirty and needs to be cleaned before it start causing stress on system. Capacitor is very weak and needs to be replaced. System has no back up water safety switch to prevent water damage to furnace. System would also benefit from having Uv light system installed to kill harmful bacteria and viruses in the air. Evap coil is rusted and corroded which is a sign the copper is getting eaten away and can cause a leak.
No heat Duluth. Completed diagnostic. Found control board intermittently turning off furnace. Needs to be replaced. System is 15 years old. With no secondary water safety switch or air purification. Recommend replacing due to age and efficiency.
Complete tune up inspection special in Duluth. Check and find 9 year old Goodman gas furnace in attic. Change filter, check safety and operations. Find furnace operating with weak flame sensor and worn ignition. Find duct system in poor conditions and very dirty. Duct system also under size for equipment. System need two more return run and one more 8â€ supply run to living room.
One system heat maintenance in Duluth. Arrived on site, checked filter and cleared barometric ports, checked ignition systems, electrical connections amp draw and capacitance, found no secondary water safty switch, as well as drain line not up to code. Recommended installing surge protector to protect electrical systems as well as a container of bioone, to help with any algi buildup inside drain. Outside, found pitted contactor and rusted/dated disconnect box. Installed secondary water safty switch, Unit is operating normally at this time
Heating maintenance Duluth. Completed maintenance on 2 11 year old systems. Both systems heating properly. Ignitors and flame sensors are good. Inducer motors running good. Blowers are clean. Evap coils are very rusted and corroded. Suggest replacing them to avoid leaks in the future. Filters are good. Static pressure is good on both. All safety switches working. Systems would benefit from having UV light systems installed to kill any bacteria or viruses in air that could cause harm to residents. Gas lines on both are not ran properly to avoid sediment getting into gas valve that can cause it to fail. Need to re run gas line to utilize sediment trap.
Heating maintenance in Duluth. Tested operation of 1 system. Discovered blower wheel very dirty. Recommend duct and blower wheel cleaning along with ultraviolet light system to combat organic and viral growth in system and throughout the home. The combustion Inducer motor bearings are grinding and worn out. System is 13 years old and replacement should be considered. System heating at this time. Need to call in 1 month to schedule consultation for replacement during remodel
Heating maintenance Duluth. Completed maintenance on 2 12 year old systems. Both systems heating properly. Basement system has no secondary water safety switch and static pressure is high on supply side due to use of trunk line. Suggest installing new supply plenum and have ducts coming straight from that.
Service call for basement system in Duluth. Customer stated that smell coming Airhandler back. Check and find system clean and no Odors. Replace apco uv bulb under warranty. Give customer estimate to install pureAireX RM2 for stronger control of air quality and orders Control. Per Jeff, customer will pay the difference.
Furnace maintenance in Duluth, Georgia. Two systems. Changed filters. Tested mechanical and electrical components. Found upstairs system with worn flame safety sensor. Recommend repair. Neither system has an overflow protection switch as a secondary form of water safety, recommend adding on to serve as a backup to primary water safety and to help protect furnaces from potential water damage. Upstairs gas line is not up to code as it has no drip leg, recommend installing drip leg to bring furnace up to code. Systems are heating at this time.
No heat Duluth. Completed diagnostic. Furnace giving open limit switch error on arrival. With error showing checked all switches nothing open. Checked continuity between all switches. All closed. Tightly plugged all connections. System came on. Ran for 10 min. No error showing. Did that 3 times. System heating at this time.
Service call upstairs gas furnace in Duluth. Check and find gas 4 year old Amana gas furnace operating with in manufacturer spec. Customer concern about loud for upstairs system. Check system but did not detect noise at this time. Adjust new Honeywell zone damper to help reduce noise. Warranty service call
Complete 2 heating maintenance in Duluth. Check and find d 6 year old Lennox furnace operating with minor ware on flame sensor and need to keep check. Need to replace 16x25x4 filter. System operating with in manufacturer spec. Find older Ruud gas furnace operating with worn gas valve, and weak thermal couple. Find heat exchanger rusted. Flue pipe not up out code and missing water protection.