Professional, knowledgeable and friendly service person
We called a company we used before but found out they had been bought out by some one else. However the young man that came was very nice and polite. Quite knowledgeable professional. We were impressed.
Garrett was very knowledgeable with what we need in the way of a new A/C - Heat Pump unit. I have had great service with Comfort Control, after they fixed the installation of the unit in the basement last year. There were a few installation errors, but they were immediately fixed. I had them check on the unit because it wasn't properly cooling when it got really hot this summer. They were out immediately and fixed whatever was wrong. When the unstairs unit that needs replacing was not working properly, I called and a really nice technician (Jon) came out and installed a new capacitor. It was a little pricey, but it needed to be done immediately regardless of the cost!!!! Comfort Control's best feature is the after-service.
Comfort Control is the best! Fast, reliable & Fair prices! Jordan was on time (even called to say he could come earlier), knowledgeable & friendly. He explained everything in words a none service person could understand. I will definitely recommend Comfort Control!
Jordan was very knowledgeable, polite and on time! He explained everything so I could understand.
He was great and knowledgeable of his profession if I need any further A/C services I will be asking for him
Furnace service in Cumming. Replaced furnace control board under parts warranty only and installed dedicated power source for zoning. System now heating and cooling
Warranty call Gainesville. Tested system three times. System came on and went off properly all three times. System heating properly.
Heat/furnace service in Gainesville/Cumming. Discovered furnace control board failing to send correct amount of power to carbon monoxide removal motor and system is locked out on safety. System is also zoned without dedicated power supply for zoning. Ordered control board from goodman in Alpharetta. Need to return tomorrow to replace board and installed transformer for zoning. Signed up for maintenance membership. Paid in full
Heating maintenance in Gainesville. 1 system. Discovered flame safety weak and gas line not up to code. Gas line is flexed inside of cabinet which is against code. All other components tested within normal manufacturing spec. System heating at this time. Replaced flame safety
Heating maintenance in Gainesville. 1 system. 2 year old system operation is normal at this time and all components tested within normal manufacturing spec. System does not have any water safeties or compressor saver to reduce stress on compressor and reduce energy consumption on start up which will extend the life of the system.
Heating maintenance in Gainesville. 1 system. 3 year old carrier system operation is normal with all components within normal manufacturing spec. System does not have any water safeties nor a compressor saver to reduce stress on compressor and reduce energy consumption on start up which will extend the life of the system. Catherine would like the compressor saver installed in November
No cool heat and complete heating maintenance for Goodman package unit in Gainesville. Replace 14x20x1. Find heating system fail due to fail flame sensor. Replace sensor and combustion calibration for 10 year old system. Clean baldy rusted burner for customer. System operating at this time. Replace fail capacitor for condenser fan motor and install starter kit for ac unit. System operating at this.
System is leaking at the coil in Gainesville Georgia . Indoor coil is leaking took pictures and measurements. Family has their own R22 Freon supply. They just need the indoor coil . Going to have to call the supply house Monday morning to get a exact price on a new coil with labor and a new inline filter dryer for the 3/8 line . Also talked about the option of replacing due to the R22 phase out and the price on the indoor coil job also trying to convert the metering device to keep it operating on R22 . Set up a consultation for next week .
Ac service gainesville. Changed batteries for customer in thermostat. Turned system on. Both indoor and outdoor came on. System cooling as of now.
Completed heating maintenance in Gainesville Georgia. Checked the heating integrity and checked heating elements. Checked amps and pressures . Concerns from today will be below . Thank you . â€¢Brenda has allergies and a couple things we can do to help improve that is clean the air movement system / the blower wheel and seal up the duct work thatâ€™s falling apart in the crawl space . The lose insulation is allowing the crawl space air to mix with the conditioned air which is no good . â€¢Also the drain line needs to be flush and have water safety to prevent water damage / water settling in the crawl space . There is already water sitting underneath the drain line . Took pictures. Also with the water sitting in there itâ€™s going to cause more moisture issues along with odor. â€¢ Brenda is going with the recommendation. Going to clean the air movement system , seal up some duct work, add water safety to the drain line , and flush the condensation line . Also changed air filter t
Completed three system heating maintenance in Gainesville Georgia. Checked heating elements and heating integrity. â€¢Upstairs furnace . Has flex gas line running into the burner assembly. Would highly recommend having that hard pipe for safety. â€¢Upstairs doesnâ€™t have a over flow water safety switch to prevent the drain line from backing up . Would highly recommend to prevent water damage. â€¢Upstairs circuit board is not sending proper voltage to the gas valve . Mother board is bad . Would highly recommend replacing . Main concern found today is the board for upstairs. â€¢Main floor Furnace would highly recommend a water switch on the ground to prevent water damage. â€¢Basement unit . Would highly recommend some form of water safety to prevent water damage . â€¢Family is going with replacing the upstairs board . The board is under warranty but the time / process is not . Went to the supply house to get the board . Installed new board . Also going to fix the flex gas li
Completed heating maintenance in Gainesville Georgia. Checked heating integrity. Checked heat kit and heat pump system . Cleaned electrical cabinet . Changed air filter and water panel. â€¢Concern today . With the family having allergies I would highly recommend having The system duct cleaned and clean out the particle thatâ€™s building up in the duct work . Took video and showed family and they want to have the air ducts clean in October along with setting up there humidifier for the winter time . Will call office and schedule that . Thank you . â€¢Would highly recommend a compressor saver onto the system to help reduce work load and amps and add longevity to the system . Itâ€™s even recommended on the data plate to have one .
Ac repair in Gainesville. Discovered heat pump system frozen. Ran system in heat mode and thawed system out. Discovered weak secondary controller, burnt and pitted main electrical switch which is likely to fail soon, system has no water safeties, evaporator coil is rusted and corroded and likely to leak, indoor unit has concerning amounts to of organic growth on the inside of it which is being spread throughout the house as all air in the space goes through the unit. System has no restricted airflow which points to system being low on charge as the only reasons a system will freeze is lack of airflow or low on refrigerant. Outdoor unit has dirty condenser coil which inhibits refrigerant pressure readings. System is 15 years old and Replacement is highly recommended over repair as the system uses R22 refrigerant which manufacturing has been banned by the EPA and the typical lifespan of a system is 10-15 years.
Ac service in Gainesville. Completed diagnostic. Found compressor terminal unplugged on arrival. Plugged back in. System is on and cooling. Amps are good capacitor is good. Pressures are good. System working properly at this time. Suggest putting surge protector on system to prevent surges going through and repeating issue.
Install new drain pan Gainesville