18071 Territorial Road
Maple Grove, MN 55369
763-493-2665

Local Reviews
for otsego, mn

Rated 4.8 out of 5 stars based on 164 customer reviews

Great service

Thoroughly explained my systems status and recommendations on repair or replacement options

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Hard pass

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Amazing Service- Thanks Jake with Comfort Matters

Our air went down over the weekend. Was able to get an appoint the next day. Jake was very knowledgeable. Listened to our concerns, performed troubleshooting, expressed his expert opinion, protected the company by promoting yearly plan, etc. We are beginning to cool off, finally… Thank you!

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Great service

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Great Service and fixed what needed fixin

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Great honest service

The technician showed up early and had my furnace up and running in no time!

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Great technician!

Cody What is knowledgeable, intentional with looking at my furnace, and explain things well.

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Great service

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Great service

Jake was professional, knowledgeable and friendly!

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Great service

Anthony was a pleasure to work with. Stayed late to help solve problem

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Educational

John has been here twice now on two unrelated matters. I appreciate that not only are repairs made quickly, but John takes time to educate us on our total systems, not just on what was fixed.

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Good service, said what I expected generally.

Very professional. I had an idea of what was going on but wasn’t totally sure. He didn’t try to sell a fix. He told me what what could wrong and what the next steps are to having them out to complete the repair. Another partial trip charge to fix the issue along with the part needed would be added if they did the repair.

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Great service

Nick and his partner showed us and completed the job. They appeared to be efficient and get everything replaced.

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Awesome response & customer service

Daniel was very professional & super knowledgeable. Great to work with & helped diagnose our problem right away.

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Positive Experience

John was early (a plus) and had the problem figured out quickly. After getting things fixed and put back together, he explained what had happened, what he did to fix it, and what may happen in the future. Altogether a positive experience.

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Job Locations
for otsego, mn

Anthony G.

Anthony G. Job Checkin

Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation.


Anthony G.

Anthony G. Job Checkin

Furnace drain line was completely plugged up upon arrival. After further diagnostics I found that the entire drain line had clogged up. After removing the drain line and replacing the entire drain I tested operation and ensured that the humidifier, ac, and furnace drained properly. AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation.


Wesley G.

Wesley G. Job Checkin

Doris stopped into office to pick up replacement filter.


Nick M.

Nick M. Job Checkin

Includes: 12 Month 100% Money Back Guarantee. Terms: 50% Down or Approved Financing


Anthony G.

Anthony G. Job Checkin

Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation.


Anthony G.

Anthony G. Job Checkin

Boiler precision tune up; clean and tune up boiler; check/verify water pressure, inspect and clean burners, test ignition components, test/adjust gas level, test safety circuit, check motors and pumps, checked all electrical components, checked heating temperatures, test combustion, and tested overall boiler operation.


Sam L.

Sam L. Job Checkin

Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation.


Corey H.

Corey H. Job Checkin

Repaired water main connector and replaced 1” ball valve below water meter. Checked for leaks. Parts required delivery from a courier because we were given the wrong parts by our supplier. Picked up and returned curb stop keys before and after work.


Jordan L.

Jordan L. Job Checkin

EAC filters


Daniel L.

Daniel L. Job Checkin

AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Homeowner stated there was frost build up on one of the lines. After verifying proper airflow, I checked refrigerant levels and found the system to be low on charge. Added 2lbs and 14.75oz to the system. Also added leak sealer, this will only act as a bandaid and is not a permanent solution. Also found the motor starter to be heavily damaged, replaced part to prevent against any major failure of the system. Lastly installed a start assist kit to protect the compressor. All other recommendations declined at this time.


Corey H.

Corey H. Job Checkin

Customer has a leak on the water main. Water service is 1” blue poly. Water main valve is threaded 1”. Water pressure is 80 psi which is the maximum allowable per code. I called the city for the location of the water main curb stop which cannot be seen. The neighbors is in their driveway. The water service needs to be located and shut off by the city prior to any repairs. They said they would locate it and call me, but then never returned my call. When I called back I got the voicemail for the water department, and found out the person that answers their phone went to lunch. I also placed calls to locate the materials needed for the repair on this type and size of water main. Please call us back to reschedule once the main curb stop has been located.


Daniel L.

Daniel L. Job Checkin

Homeowner stated the next-door neighbors kid had placed the sump pump drain line inside the furnace exhaust. This caused water to enter into the vent motor and also pressure switch. Found both components completely water logged. Pulled and drained the vent motor and tested operation. The motor was over amping and extremely loud. This was signs of failure. Also the furnace would not operate with the old pressure switch. Replaced both the vent motor and pressure switch so there is no other complications in the future. Also installed vent protection to make sure this issue does not happen again. Lastly performed a Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Found no other issues as of now.


Sam L.

Sam L. Job Checkin

AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation.


Cody L.

Cody L. Job Checkin

Thermostat off on arrival. Found that ac unit would kick on, but blower motor inside would not. Diagnosed failed blower motor. Installed new part and tested operation. New motor operating at this time. Did also find ac unit to be low on refrigerant charge. This will cause ac to struggle with cooling capabilities. Due to age of system and issues present, I do encourage replacement.


Nathan Y.

Nathan Y. Job Checkin

AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Recommend a blower wheel cleaning, start assist kit, electronic air cleaner and drain pan treatment. All recommendations were declined at this time.