I think Matt is the greatest! He is very professional and excellent at what he does. Being able to trust the person who helps or sells you a service is high priority for me. He has helped us for several years and we have always been pleased. I can highly recommend him!
Matt from Connell's Heating & Air installed my new thermostat. He found a Carrier thermostat that did everything i required and nothing else - so he saved me a good bit of money. He also found that the original installer actually made 2 mistakes on the initial install. (Basically causing it to fail in < 6 years.) As I alluded to on another review (Google I believe) Connell's is a throw back to an earlier time in America when Quality & Service were the norm - not the exception. These people really are excellent at what they do.
He arrived on time. Completed the job and a reasonable amount of time. Made sure the inside unit was back on the schedule I have it on. Explain to me that in the fall apart might need to be replaced that would cost approximately $60. I appreciate Matt letting me know this since I am on a fixed income I can plan for this upcoming cost. He is a very polite and respectful young man.
Matt is always friendly, professional, and thorough! He is a real asset to your company!
Answered all of my questions since I was changing to a different type unit. Very upfront with me.
H/P was making strang noises and showing strip heaters on too much .Matt quickly saw it needed a capacitor and had it fixed in 45 Min.
The technician was really knowledgeable and went above and beyond just the issue that I had with my furnace. Great service!
Matt is always very thorough and professional. He explains his visit in detail. Your price has gone up a bit though.
Have had a few recent issues with both my upstairs and downstairs units. This time I called on a Saturday to schedule an appointment. Matt called me right back and offered to come right away. That wasn’t necessary but he diagnosed and correctly fixed the problem on first visit. He is always courteous and professional.
Performed repair on Carrier air conditioner
Performed maintenance on Carrier air conditioner
Performed install of new Carrier heat pump
Performed repair/maintenance on Carrier air conditioner
Performed maintenance on Trane heat pump
Performed install of new Carrier gas pack