Very professional, great service

Beth from Lexington, SC

Our Tech mission Kenny always does a great job.

GREAT Service

Frank from Lexington, SC

Love Cool Care Service always customer friendly and attentive

Efficient, very knowledgeable and very helpful!

Josh from Lexington, SC

The Best

Kenny from Lexington, SC

Kenny Sinchak and Tia Savage combined to once again knock it out of the park...and at a great price!

Great service

Brian from Lexington, SC

Very professional and courteous service

Great service!

Josh from Lexington, SC

Awesome New Unit

Hope from Lexington, SC

We got the Evolution Series and it’s the most comfortable our house has been. Our bills are down 20%+ now too

Initial visit

Robert from Lexington, SC

Tia was great, very professional, courteous and helpful.

Excellent service! Kenny is always does a terrific job servicing our units.

Tracy from Lexington, SC

Very good service.

Barbara from Lexington, SC

Great company. Awesome staff!!

Brian from Lexington, SC

Kenny was awesome!!! Very nice and knowledgeable !!! Never use anyone else but cool care!!! Thank you guys!!

Won't use again

Monique from Lexington, SC

Had a tech come out on a Saturday to fix an issue with my unit freezing when the thermostat downstairs is turned on. I explained to the tech what was going on, while he was there he said the issue was having to recharge the refrigerant. He went in rechecked every thing with both thermostats on (so he said) and recharging was to resolve the issue. Okay paid 294.00 on Saturday. Low and behold on Monday the unit was stil doing the same thing. Called them back on Monday, was to receive a call back , no luck. Was waiting on a callback for 3 days ( keep in mind I was calling them as well). Tech came back out stating the issue is with the zone damper. The first tech sent an invoice stating he check the zone dampers and they worked fine. Got another invoice for 344.00. The invoice showed 100.00 to be paid, if I wanted them to do the repair it would go towards the 344. Keep in mind they charge you to come out to diagnose the issue and this was the second tech that came out and I've already paid 294 for what he said the issue was originally. Had my husband call, waited on a callback for about 2 or 3 days to be told there was two issues that was causing the unit to freeze. No it wasn't 2 issues. If it was I would've been informed of that before I paid. I had you come out to fix the issue with the unit freezing and I'm still having the same problem. You're tech guy misdiagnosed the issue causing me to pay for something that wasn't the issue. First impressions are lasting and that was my first and last time dealing with Cool Care!!!!

Great service. Was here in just over 2 hours

Gerald Freeman from Lexington, SC

Daniel was exceptional in diagnosing the problem. He explained what was wrong and what he needed to do to fix it. A very good technician.

Great service

Mike from Lexington, SC

I've been a Cool Care customer for a number of years. All of their Techs have done good jobs on my unit. Kenny has completed the last couple of services on my unit and I must say that he is the most thorough tech I've seen. My wife and I appreciate his hard work and dedication to his job.

Hot day

Art from Lexington, SC