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Abel is a great technician and explained everything to us in detail
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It is always a pleasure interacting with Scott L. Scott is extremely professional, courteous, and hegoes above and beyond to take care of his customers. It’s people like Scott that really helps Coome’s stand out above the rest of their competitors. Thank you Scott for a job well done!
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Abel was the ideal of professional. He came in, let me know what his plan was and spent no time messing around.
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Josh was great! Didn’t rush, was very thorough and polite! He went over system options and gave his honest opinion on what might be needed sooner or in the future. Very pleased!
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After finding Coomes Air on The Good Contractors List, I emailed around 6 in the evening regarding an AC issue, received a phone call by 7 the same day and was able to get scheduled for a visit the next day. After arriving and diagnosing issues, Jimmy explained everything he had found, and broke down pricing for every option, based on what was necessity and what was recommended additional service. He showed us pictures of problem areas and was not pushy about the recommended service, which we appreciated because we are currently on a tight budget. Once we decided what work to have done, Jimmy got to work. When he was finished, everything was working again, and he made a couple more recommendations for future service after noticing a few things during the repairs. We ended up signing on for the monthly maintenance subscription, which saved us a significant amount on the repairs immediately, and Jimmy also happily answered all qurstions that we had. He was nothing less than professional, cordial, and genuine the whole time he was here, and based on his representation of the company, we would gladly request service from them again.
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We have always gotten excellent service from Coomes Air!! Technicians are always great!!!
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Coomes Air was recommended to us. Jimmy was very thorough and checked the whole system. He asked if I had any concerns with my system besides what he was there for. When I said actually yes, he came up with a plan to fix the problem! He explained what he was doing and answered all my questions. Afterwards presented options to consider, 2 of which we will follow up with including the service plan! The price charged was very reasonable! We will definitely use them again and recommend to others!
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I appreciated Jimmy’s professionalism and attention to detail. Jimmy is always courteous and friendly on each visit. This is why my family appreciates Coome’s and will continue using them in the foreseeable future. Thank you, Jimmy.
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Always get excellent customer service from the technicians.
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