Scott D. always goes the extra mile when performing routine maintenance on our unit. His attention to detail is top-notch and his professionalism is superb. Scott makes recommendations, as needed, to ensure our unit is functioning properly all year long. It’s wonderful people like Scott that make Coome’s Air a pleasure to do business with. Thank you, Scott!
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The technician, Joshua, was prompt, got right to work and was very easy to engage with regarding the service and check-up on my heating system. He didn’t try to upsell or recommend anything that wasn’t needed and was professional and courteous.
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Josh arrived when he said he was. He was professional and knowledgeable. Our AC unit was checked out without making a mess. Josh is welcome back any time to maintain our unit. Nice job !
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Great Customer Service! Professional, Above and beyond. We highly recommend this business.
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Tech Scott was great and very professional. Found issue with outside unit right away and made the repair. Cool days again.
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Abel is a great technician and explained everything to us in detail
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It is always a pleasure interacting with Scott L. Scott is extremely professional, courteous, and hegoes above and beyond to take care of his customers. It’s people like Scott that really helps Coome’s stand out above the rest of their competitors. Thank you Scott for a job well done!
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Abel was the ideal of professional. He came in, let me know what his plan was and spent no time messing around.
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Josh was great! Didn’t rush, was very thorough and polite! He went over system options and gave his honest opinion on what might be needed sooner or in the future. Very pleased!
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After finding Coomes Air on The Good Contractors List, I emailed around 6 in the evening regarding an AC issue, received a phone call by 7 the same day and was able to get scheduled for a visit the next day. After arriving and diagnosing issues, Jimmy explained everything he had found, and broke down pricing for every option, based on what was necessity and what was recommended additional service. He showed us pictures of problem areas and was not pushy about the recommended service, which we appreciated because we are currently on a tight budget. Once we decided what work to have done, Jimmy got to work. When he was finished, everything was working again, and he made a couple more recommendations for future service after noticing a few things during the repairs. We ended up signing on for the monthly maintenance subscription, which saved us a significant amount on the repairs immediately, and Jimmy also happily answered all qurstions that we had. He was nothing less than professional, cordial, and genuine the whole time he was here, and based on his representation of the company, we would gladly request service from them again.
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