Both Henry and Brianne we very competent and very professional.
Trevor F. reviewed five tasks on work request before starting, provided options and cost estimates before proceeding. Professional communication, listened well, strong work ethic and maintained neat work spaces. Managed to address quirky 1960 interior and exterior plumbing fixtures. Overall, positive experience with CPI technician and company.
my sainted mother always said to leave the campsite in better condition that when you found it. your congenial workman met this standard and then so much more...
I liked Trever, but surprised at charges for services. I am used to hourly charges.
Aaron and his apprentice were very professional, respectful, and made a point of keeping me informed on their progress.
I would like to talk to someone about what to do about the sink. The $500 equipment charge I felt was excessive.
Aaron, explained pricing, advantage to joining the CPI club which I declined and the work to be done. Nice young man, clean and efficient. Explained, showed me how the new kitchen faucet worked and cleaned up the work area. Great job.
Good representative for company..
Aaron was very professional and diagnosed the plumbing issue right away. He gave me several options with written estimate for work ( good for 30 days). He also was able to come a day before scheduled Appt. Very pleased with service.
Was able to get same day appointment, Manuel and Alvin were kind and professional. Very good service - would recommend.
excellent service from a safety first tech as always. CPI delivers integrity and safety first all the way through that our community deserves. Our elderly are safe and secure with CPI and this Tech named Aaron is a fine example of CPI at its best. Jake our previous tech would be very proud of Aaron and CPI for placing us in such great hands. GOD BLESS you all at CPI for keeping us warm and safer in these times. as an RNA with 32 years WA DOH experience in elder care and developmental disabilities I am happy to recommend CPI for your home heating and plumbing needs. CPI is completely dedicated to safety during Covid 19 and your overall home safety. I will be continuing to call CPI for all our future needs. very, very economical safe and clean. Thanks again CPI and thank you Aaron!
Water collects around airgap Drips from faucet under sink Drain bubbles when sink is filled and drained Tested water pressure 70 psi Performed all work as proposed Removed leaking kitchen faucet New kitchen faucet with pull out sprayer New dishwasher airgap Performed drain cleaning lines had buildup as shown in picture As a courtesy replaced drain piping under sink Tested new plumbing, no leaks Drain for sink and dishwasher are working better Some bubbling when water is draining may be vent related, possible plug in vent or vent may have been capped in wall No warranty on any existing plumbing Thank you for choosing CPI for your plumbing needs
Fire hydrant 8â€ check valve one held at 2.4 and check valve#2 held at 4 PSID DCVA for suppression held at check valve #1 2.0 and. Heck valve #2 held at 2.1 psi. All Backflow systems passed the test. Results will be forwarded to the water provider.
Arrived onsite to test customer Backflow device. Backflow device passed the test and test results will be forwarded to the water provider. Thank you for choosing CPI Plumbing and Heating!
Arrived onsite to test Backflow prevention device. Backflow device passed the test. Check valve #1 held at 2.5PSID and check valve #2 held at 2.1PSID. Water pressure was recorded at 65PSI. Test results will be forwarded to the water provider. Thank you for choosing CPI Plumbing and Heating!
Arrived onsite to test customers Backflow Prevention Device. Check valve #1 Held at 2.9 PSID. However when checking Check Valve #2 pressure would almost instantly drop to 0. This indicates that check valve #2 has failed. Checked device to prove readings two more times. Check valve #2 has failed, this means the device has failed. Device will either have to be Removed, Replaced or Rebuilt. Emailed customer options for Rebuild and Replacement. Customer can either do the excavation or have CPI perform the Excavation. Thank you for choosing CPI Plumbing and Heating!
Arrived onsite to test Backflow prevention device. Check valve #1 held at 3.0PSID and Check valve #2 Held at 2.8 PSID. Line pressure was recorded at 85 PSI customer does have a PRV to regulate pressure on sprinkler lines. Backflow device passed the test and test results will be forwarded to the water provider. Thank you for choosing CPI Plumbing and Heating!
Install new 1â€ DCVA for irrigation. Includes test 5/11/22 Accessed 1 inch black poly water line where customer excavated. Turned water off at meter. Installed tee and water supply to back flow area. Provided and installed new 1 inch DCVA for irrigation. Tested backflow. Passed test. Will forward test results to local water purveyor. Customer will install meter box and backfill excavation
*PLEASE MAIL PHYSICAL COPY** Arrived on site per customer complaint of their toilet being clogged customer stated that the toilet is not flushing properly. Attempted to flush the toilet, toilet had a good flush. Load tested the lav sink nearby, sink drained as designed. Presented pricing for toilet auger and informed customer that if, after auger attempt, customer was not satisfied I would have to pull toilet and attempt to clear that way. Customer accepted auger pricing. Inserted toilet auger and worked through trap. Did not detect any signs of blockages. Removed auger and flushed toilet several times. Toilet flushed as designed. Brought customer to the bathroom and flushed the toilet. Customer stated that I may have pushed something down the drain and it was flushing fine now. Thank you for choosing CPI Plumbing and Heating!
Arrived on site per customer request to inspect their home and furnace for signs of carbon monoxide leaks. Customer stated that their carbon monoxide detector went off at one point. Customer had the Fire Dept out to inspect, and was recommended they have the furnace system inspected. Presented pricing for furnace service Which was accepted by the customer. Customer has a Coleman 95% 60k nat gas furnace located in their crawlspace. Gave the unit a call for heat from the thermostat, unit kicked right on. Started by checking for traces of carbon monoxide inside the home and at the furnace. No traces of carbon monoxide was detected anywhere in the home or at the furnace. Returned to the furnace to run additional tests. Was unable to test inlet gas pressure on the furnace, as the inlet port screw on the gas valve had been stripped. Inducer motor was pulling 1.19A, and the blower was pulling 2.40A. The flame sensor was reading 6.7 micro amps. Tested for traces of gas from gas piping and
Replaced aged leaking 75 gallon electric water heater Installed new 50 gallon electric water heater with earthquake straps bolted to studs and thermal expansion tank Installed new cold water emergency shutoff valve at cold feed to tank at no additional charge All new plumbing tested no leaks Temperature and pressure relief terminates at floor as existing No warranty on any existing plumbing Water heater heating properly Thank you for choosing CPI for your plumbing needs
Remove damaged section of water line and repair. Add ball valve for future hydrants Day 1 may 9th 2022 Arrived at customers house Customer stated that they have a water leaks in the main line Customer had already excavated some of it up Gave customer pricing options to repair leak Notified customer we would not be able to repair today and would have to call in for locates Customer acknowledged and agreed to pricing After calling with dispatch we are able to get out the next day Day 2 May 10th 2022 Started to perform work proposed Excavated on the other side of wood barrier Excavated around main water line Cut out water line where it was leaking Installed new brass Tee with a ball valve Customer has been notified that the hose bibbs will not be working and will only connect to the house Customer acknowledged and agreed that is the best option for now Installed a 1 in brass plug in Tee for later usage Connected water line Turned in the water Checked for leaks No leaks are present W
Drain diagnostic Followed downspout drain into ground Found that second 90 degree elbow on downspout drain was broken allowing dirt and debris into drain attempted to clear dirt from drain Followed drain to house foundation drain terminated into ground at this point Made owner aware and pulled piping from ground Owner is looking into having gutter drain rerouted Raked rocks in this area to owners satisfaction No warranty on any existing plumbing Thank you for choosing CPI for your plumbing needs
Preformed job walk and got list of repairs and parts needed to be done to make house livable.
Arrived on site per customer request to service her heating system. Heating system was comprised of an electric furnace in the attic, and a heat pump outside. Customer also wanted pricing to clean her dryer vents. Presented pricing for furnace service with multiple levels of membership pricing as well as pricing to clean the dryer vents. Customer decided to move forward with a service with a gold membership and accepted pricing for dryer vent cleaning. Gave unit a call for heat and checked components in the heat pump. Outdoor fan motor was pulling .52 A and compressor motor was pulling 5 A. Took a temperature reading from a supply register and got a temperature differential of 25-30 degrees. Turned thermostat to emergency heat mode and gave system a call for heat to check components inside furnace. Heat strip was pulling 20.04 A and the blower motor was pulling 1.56 A. Took a second temperature reading from a supply register and got a temperature differential of 30 degrees. Reset th
Customer has requested we rebuild one hose bib rather than replacement. Price includes stem kit and vacuum breaker assembly. No other parts included. Arrived onsite to rebuild customers arrowhead hose bib. Replaced stem kit, and vacuum breaker assembly. Confirmed operation of hose bib, confirmed no drips were present. Thank you for choosing CPI Plumbing and Heating Inc.