Arrived on site per customer complaint of a water leak near the water heater. Customer had another plumbing company out previously which had told him the source of the leak was for the water lines to the water heater. Upon inspection of piping in crawlspace, it was determined that the leak was located on the 1/2” copper piping inside the wall behind the water heater. It was also noticed that the pvc drain for the water heater pan 2as left terminating into the crawlspace. Informed the customer of this and presented pricing for removal and reinstalling water heater, copper repair, as well as pricing to run the pan drain to the exterior of the home. Customer accepted pricing for the water leak repair, but declined repair for the pan drain at this time. Water had been shut off to home by customer prior to arrival. Disconnected T&P, gas, water and venting to the water heater and drained. Removed water heater and was able to remove an access panel in the wall behind the water heater to exp