Arrived onsite customers furnace is not working. Discovered that the unit is 28 years old. Unit is not in very good shape, inducer motor has a ton of stuff built up inside of it. Presented pricing for a replacement of the unit with a 95% furnace and an 80% furnace. Also presented pricing to perform a diagnostic. Customer informed me that he would like to go ahead with a replacement he was unsure of which unit he would like to go ahead with. Will follow up with warranty information. Customer is going to Arizona for 4-6 weeks and will call to put half down once he chooses which unit he would like. Thank you for choosing CPI Plumbing and Heating Inc.