1900 Railroad Ave
Mt Vernon, WA , WA 98273

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Chris A.

Chris A.

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Customer called in for emergency after hours service for no hot water. Arrived on site and inspected the issue. The hot water heater is a Bradford white Propane unit, the tank is 7 years old. Provided pricing to perform a plumbing diagnostic which the customer approved. I was on site at this location recently for a separate issue. While there the neighbor had been helping the customer and may have shut a gas valve off causing the water heater to lose its pilot. There has also been heavy wind in this area due to a recent storm which could have affected the pilot. Attempted to light the water heater pilot. The pilot immediately lit. Turned the gas control valve to the operating position. The tank fired up as designed. The flame is healthy and consistent. The customer now has hot water. Showed the customer how to light the pilot properly in the event that it goes out again. Thank you for choosing CPI Plumbing & Heating!