Checked customer complaint a leaking water heater. The customer has a water heater that was leaking and he needed it replaced. Presented customer pricing to replace the water heater. No damage was caused by the leaking water heater because the pan was draining the water to the outside of the home. The customer also wanted pricing to remove the water softener and install a shut off valve. Due to cost the customer decided not to have the work performed at this time. The dispatch fee was waived and no work was performed at this time. Thank you for choosing CPI Plumbing and Heating.