Arrived at the Retirement home Customer stated that they have a mainline back up Gave customer pricing to perform drain cleaning Customer agreed to work proposed Started to perform work proposed Used drain equipment multiple times and was not successful Put the camera in and after 25 ft I was able to see what was clogging the drain Gave customer pricing to perform hydro jetting Notified customer that it may be more depending on where we have to hydro jet and how long we have to hydro jet Customer acknowledged and agreed Customer stated that he would like the estimate emailed for right now and would have to get it signed off before we can come by Cleaned up work area Thank you for choosing CPI Plumbing and Heating