Arrived onsite customer informed me that he was out of town during Christmas and when he got back he had noticed that the house was cold and the heat pump breaker was in the tripped position. Looked at breaker panel noticed that if I barely tapped the breaker panel it went into the tripped position, and to turn the breaker off it was extremely hard to move. Opened up service disconnect and tested incoming power, no incoming power was present while breaker was in the on position. Checked fuses on the disconnect. Both fuses were reading measurable resistance. Recommend he call jewell electric at 360-202-6945 to come take a look at the breaker panel. No signs of shorts in the service disconnect or the heat-pump itself. Thank you for choosing CPI Plumbing and Heating Inc