Customer called in with a leak in the crawlspace. Arrived on site and inspected the issue. The customerâ€™s main water line has come apart at a Ford coupling where the pipe transitions from Poly to Pex type piping. The Ford fitting does not appear to have been properly tightened. Provided pricing to attempt to repair the coupling and properly tighten the fitting. This repair has no warranty or guarantee as it is existing piping and fittings. The customer accepted the pricing. Pricing to replace the fitting will be provided in the event the fitting fails. Entered the homeâ€™s crawl space, removed the existing Ford coupling, cleaned the pipe mating surfaces, reinstalled the coupling and tightened to factory specifications. Restored water to the home and bled air from the system. Tested the system at full pressure and inspected for leaks. The homeâ€™s plumbing is working as designed with no leaks present. Thank you for choosing CPI Plumbing & Heating!