1900 Railroad Ave
Mt Vernon, WA , WA 98273
360-219-9468

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Map of Mount Vernon WA
Stephen O.

Stephen O.


Job Checkin

Arrived at customer’s home due to issues with lukewarm water. After discussing the problem with the customer, temperature of the water was taken and it was found to be 78°. Customer agreed to proceed with an electric water heater diagnostic to figure out the cause of the problem. Proper diagnostic procedure was followed and the upper and lower thermostat and elements were tested. Both elements were found to be no longer working and both thermostats weren’t working as designed. After discussing the findings with the customer, several options were given to fix the problem. Customer agreed to have the upper and lower thermostats and elements changed out. Power and water was shut off to the water heater and the tank was completely drained. Upon removal of the elements they were found to be completely corroded. New elements were installed and the thermostats were replaced. The water heater was filled back up completely and power restored. The elements and thermostats were then tested a