Checked customer complaint about an old water heater. The customer had an old water heater that they wanted replaced. Presented customer pricing to replace the water heater with a new one and install a replacement drip pan. After pricing was approved I laid down a rig to protect the customer’s floor from damage. I drained the old water heater and removed it along with the pan. After the existing water heater was removed I installed the new water heater and pan. The new water heater was installed with a new expansion tank, water flexes and earthquake straps. I turned on the water and power and tested for leaks with the customer. The temperature was set to 120 degrees as per customer’s request. The new water heater performed as designed and there were no leaks when last checked. The customer was happy with the new water heater. Manufacturer recommends not setting water heater temperature beyond 120 degrees to protect from scalding. Thank you for choosing CPI Plumbing and Heating.