1900 Railroad Ave
Mt Vernon, WA , WA 98273
360-219-9468

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Sarah E.

Sarah E.


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Customer’s shower drain had backed up with sewage. Searched for outside clean out and did not find one initially, the owner was not sure if they had one on the property. Attempted to run water in the shower, flush the toilet several times, and ran the dishwasher to recreate the issue. Tenants said it would only back up when doing laundry or running the dishwasher and it would take a while to back up. Customer agreed to drain clean from bathroom by pulling toilet. Pulled the toilet and ran camera down line. At around 68 feet the mainline connects to the city sewer. While running the camera I did not see any blockages or root intrusions. While locating the camera location I found a green outside clean out cap buried under vegetation and leaves. Ran the camera down the outside clean out and did not find any blockages or root intrusions. Ran water inside the house from the shower, toilet, lav sink, dishwasher, and laundry and the mainline did not back up. Reset the toilet and tested for le