What a gentleman, thanks for the prompt service also
Friendly and responsive service from initial call and appointment set up to completion of work. Came recommended and I would in turn recommend them as well
It was more than just a regular maintenance. I had many questions about my roof AND the unit and Scott answered everyone professionally.
Just wanted to say thank you to Scott Petty with Crystal Blue for his professionalism on the job. Knowledgeably answered all the questions we had, explained the process as he went through it, and left with us feeling confident about our system. Even though we only needed a maintenance service it is still nice knowing you have someone that is knowledgeable and can handle the problem if it were to arise. Easy to schedule an appointment, friendly staff and fabulous communication. If I were to need someone to help with our home heating/air. I would definitely call Crystal Blue again. Thanks for the solid work!
Awesome experience! Helpful, professional - Samuel provided great communication and options for us. Thank you!
H2O estimate and service
Taylor Irik was personable and thorough. He covered the annual maintenance plan, which I intend to use.
Our technician Jeremy very polite, explained everything clearly before the necessary work for the plumbing issue and the pricing without pressure. Highly recommended. End up getting the yearly service club.
Out 2nd time to estimate rewrapping existing hard pipe under house in crawlspace to add to estimates. After evaluation, we are able to rewrap ductwork correctly. Also, talked to Mark about pouring new concrete slab for condenser to sit on. We can perform this work, but we will need 48 hours for concrete to set. Emailing updated estimates to clients.
Out to estimate replacement of split system, upflow furnace in closet. Client adding on to home, upsizing from 1200sf to 2000sf. Recommend replacing equipment and upsizing to 4 ton and running new ductwork to new addition, and leaving existing ductwork on existing section of home. Existing ducts are in good condition. After talking to client, informed they got bids from $6400 and $8200 to similar work. Did my best to estimate minimal cost to perform but for my recommendation on what should properly be done, lowest bid I can come up with is $13,250.
Phone call ticket to call customer about add-ons Mark wants to add to estimate. Was able to reach Denise, explained maybe adding resealing steel ductwork and rewrapping insulation. Was unable to reach Mark, left my cell number on his voicemail. If this is what Mark confirms he would like to add to estimate, will need to go back out to property to evaluate ductwork to get measurements and more.
Out to estimate replacement of 2.5 ton electric heat pump split system, air handler in cabinet in kitchen, condenser of right side of house. Gave clients 3 estimates; 1 14 seer Trane, 1 17 seer Trane, 1 14 seer RunTru. Clients still collecting other bids.
In this summary we will be resetting a Toto toilet. In order to do this we need to shut the water supply down and disconnect the supply line to toilet tank. Then we can drain the toilet and remove bolts. Then we can remove the toilet and inspect the flange. This will let us determine what wax ring to use and if toilet shims are needed. The we will reconnect everything and run a test for leaks and to make sure toilet isnâ€™t moving. Also checking to see toilet drain correctly and fill valve functioning properly.
Out to estimate redesign of ductwork to get air to 4 small rooms/restrooms on north side on building. At this time, I was unable to access attic space to evaluate ductwork. Clients will try to contact landlord to see if they can find another access where I would be to evaluate ductwork.
Relocating a ground package unit onto a new pad. Unhooked ground package unit, relocated it to new pad, attached and sealed new custom duct pieces. Hooked back up gas line. And electrical. Tested system. System operational at this time. Also now that we can service the coil, opened up unit and found ac coil very dirty. See pictures cleaned coil, see pictures. Before and after. Cleared drain pan as well, full of debris. Vacuumed out return compartment. Sealant will take some time to harden up. If there is still a problem cooling, we will have to come back out and do a full system diagnostic. To see why.
Upon arrival found water heater I had corrosion on top of the supply line was in customer stated that the water heater was putting out discolored water customer also stated that she wanted estimates to replace two water heaters on the same property in two separate dwellings all estimates are attached in email.
Customer stated out door unit was not coming on. Verified customers concerns. Found that capacitor was mushroomed and contactor was burnt. Replaced parts and unit started right up. Gave estimate on hole house fan
Estimate to replace 3 ton Condenser and Coil ONLY. Scope of work would include: Pull permit. Removal and disposal of old equipment per epa requirements. Installation of new condenser on backyard and evaporator coil in attic. All code upgrades need for gas and electrical. Duct testing per Title 24 requirements. New supply plenum. New pad, new whip, new disconnect. Technicians will wear masks, gloves and other necessary personal protective equipment. Will tarp and cover floors, clothing, anything of customers necessary to protect from dust / damages. Work will take 1 day to complete. If work, for unplanned reason, exceeds 1 day we will clean up all material, tools, etc at the end of the workday.
Out to estimate replacement of gas/electric split system. 3 ton horizontal furnace in attic, 3 ton condenser in backyard. Per technician Drew, system in now unoperational. Recommend replacement all equipment, furnace and condenser. Also leaving estimate to replace only condenser and coil. Client has agreed to perform work for Condenser and Coil for $6800 cash. Install date Tuesday, 8/18.
This estimate is to cable the tub drain in upstairs bathroom. Filled tub with water when pop up was raised water did not drain it was holding in tub.
Client stated unit stoped working. Was out here a couple weeks ago and the compressor wiring had burnt and took out the contactor and capacitor. Replaced them both. This time the unit took out the contractor it was vary warm to the touch. Replaced again and compressor will not turn on. Sending a comfort advisor out to go over options
Copper waterline repair Customer stated the water heater was not getting hot after further investigation found there was a leak on the hot water line half-inch under the bathroom which was causing the water to flow and not sit in the water heater long enough to heat up this estimate is to cut and remove cap which is failed and install new cap On half inch waterline
The issue they were having was a leaking faucet over a mop sink in the kitchen of a restaurant. This particular Faucet has two unions that connect the faucet to a nipple inside the wall. After diagnosing where the leak was coming from I could tell that both unions were loose and this is why the leak was happening on the hot side and cold side. So I used a back up ranch to hold the main on Union and tighten down faucet on both sides. Customer seem to be happy and satisfied with the job perform.