This was our first plumbing service and we are impressed by how thoroughly they inspected all our plumbing. Great explanations, too
Scott was very nice knowledgeable. He explained why I was having issues with my heater, and showed me how to fix it, so that it doesn’t happen again in the future.
Jeremy was on time, friendly, and he did a great job.
I had 2 needs: connecting an under the sink water filter and installation of a new toilet. The toilet was perfect. The water filter was connected to the hot water when it should have been connected to the cold. The fix by Jake was quick and on time. It always impresses me when a contractor "steps up" and makes things right.
very courteous and knowledgeable
He found the problem and was very helpful and friendly. Rather than trying to solve a very difficult problem he was willing to go back and get other plumbers involved to find the best and least expensive solution.
Scott was very good in repairing our AC housing damaged by a third party roofing co. He was punctual, polite and knew what he was doing. Very good experience as a homeowner! We are glad we picked Crystal Blue for our new HVAC unit. We highly recommend them!!! Thx
After reviewing possible repair and replacement solutions with Mrs. Franzen over the phone she has decided she would like to replace the Fossett we are checking in with local suppliers to verify lead time and availability for a vintage style single handle faucet when estimated time of arrival is ascertain we will contact both Mrs. Francis and Monica the tenant to give them an update
Text arrived on site to provide estimate for a new gas line. Client wanted a new gas line ran from his backyard through his crawl space to supply a new gas range. Technicians inspected gas line and backyard and crawl space access and typed up two estimates for client to pick from. Client selected an estimate so text collected signature and down payment. Technicians called dispatch for scheduling and pulled off.
Repair one section of torn return duct (14â€) at unit to ensure air makes it into the house and isnâ€™t blowing in attic. Also repair one section of (8â€) duct on supply side feeding vents to bedrooms. Repair one section of torn return duct (14â€) at unit to ensure air makes it into the house and isnâ€™t blowing in attic. Also repair one section of (8â€) duct on supply side feeding vents to bedrooms. Strapped ductwork up higher so it doesnâ€™t pull on the splices. Duct work is sealed with duct sealant and flex tape. Replaced about 6 feet of 8â€ duct and about 4 feet of 14â€ duct.
Techs arrived onsite to perform annual plumbing checkup. Client has tankless water heater so techs began the descaling process of the tankless water heater. Techs also Inspected all fixtures and drains in and around the home. Techs noted that most of the clients important equipment is new and doesnâ€™t require maintenance or replacement at this time. Techs documented process with photos and notes and collected signatures.
Secondary water heater at same residence
Water heaters are beyond recommend age to flush ... customer wants to flush anyway Water heater flush was successful no leaks appear to be in place
Performed a whole home plumbing inspection, fill valve in the master bathroom toilet is very loud and needs to be replaced before it gets worse. Three p-traps underneath the bathroom sinks are glued p-traps and they should be union ones. The utility sink has a wall mounted faucet that is loose at the neck, the customer wants it replaced before it becomes an issue. There is a faint water slamming in the water lines underneath the home when the washer is running, recommend water hammers at the laundry connections. I noticed the master bathroom shower cartridge is really stiff, recommend replacing the cartridge with a new one before damage is caused. Provided estimates to the customer and she will contact us when she wants to start the work in phases.
Technicians went through whole home to perform annual plumbing inspection and water heater flush. text checked out the water heater the water pressure all three bathrooms laundry and kitchen. Technician noted no problems major or minor. Technician did note that one flapper had the chains that wrong and repaired that for the homeowners. Technicians documented with photo and video. Technicians collected signature and pulled off
Performed annual heating maintenance in Auburn. Unit is a Carrier furnace. Variable speed blower motor. Control board looks okay and is not showing any signs of damage or loose connections. Drain pan has a float switch to turn unit off if too full. Gas line is connected correctly with proper sediment trap. Drain lines are clear of debris and draining properly. Drain pan is dry and draining properly. Checked igniter and is in range and okay. Checked flame sensor and is clean. Return duct is torn right at plenum and should be repaired to prevent leaking air into attic. Supply duct at plenum is torn and should be repaired. Flue is in good shape and glued properly. All ductwork is mix n match with different styles of duct spliced onto. Unit was slightly dirty in blower compartment so I wiped it down. Customer has been Renewed for Platinum Heating Cooling and plumbing W/ Tankless This was her last visit for HvAC and will now have 2 more HVAC visits for spring and fall. Sold: Duct re
Performed annual heating maintenance in Lake Of The Pines. Unit is clean on the outside and inside. Checked electrical connections and all are okay and not damaged or loose. Checked igniter and is okay and in range. Checked flame sensor and was clean. Checked burner compartment for any debris and cleaned it out. Gas line has proper drip leg and is connected properly. Checked drain line for debris and is clean. Checked blower motor and fan for any dirt buildup and is clean. Checked air filters. Tested the system for normal operation after maintenance to ensure unit is working properly. Inducer motor has some debris inside, light noises coming from it. Home owner stated that Back laundry room gets hotter than rest of house. Kitchen vent gets a lot more airflow then rest of ducts. Checked ductwork and looks okay and sealed. One duct run has a sag in the middle that could be strapped up so it doesnâ€™t tear. The reason itâ€™s sagging is that they didnâ€™t cut the duct to size and left exc
Remove old combustion motor install new combustion motor new part will have 1 year parts manufacture warranty New part installed February 11, 2020 Tested unit operation operating with no problems
Performed furnace diagnostic 7 yr York split closet. Found unit turns on and runs, then turns off, Trips safety switch, four flashes, lack of airflow found filter in stamp face grill very very dirty. No filter in blower compartment. Filter for that would need to be a 18-25-1. Or we could change the stamp face grill to a return air filter grill. Or we could get a custom washable filter made. ALso recommend maintenance plan, to look thru system and make sure nothing else is going on. Took filter out, they painted over it in places. And tested system, system warmed up house no issues, went from 65 to 69
Customer had a plumber out last January who installed a kitchen sink for her, the sink now is showing signs of rust underneath the sink on the backside. Ran a bead of clear silicone around the kitchen sink to seal the sink and to stop water from getting under the sink. Customer was informed that the silicone needs 24 hours to dry, if it gets wet it will deteriorate and compromise the silicone seal.
Out to give options on equipment and duct work, recommend doing everything all at once, best price and can guarantee airflow. Ducts in attic are old alumiflex ducts falling apart and leaking in attic, also buried under insulation. Left options for duct replacement, equipment replacement, and everything all at once
Performed heating maintenance. Visual inspection of electrical (good) no burnt or overheated wire connections, Control board / solder joints good. blower motor good, Tested amp draws (good), Flame sensor reading 2.6 (good) Burners clean, Heater safeties good, Gas pressure 3.49 good, ohms reading of hot surface igniter 62.8, washed air filters. fresh air draft motor inspected found problem with vibrating / making noise Recommend replacement of motor assembly while unit is possibly under manufactures warranty. Customer indicated noise happens frequently with the motor assembly. Will check part availability and unit warranty information. Will give customer a call with price and availability and information discovered on warranty. Reinstalled set up navilink system for tankless hot water heater.