Taylor kept me informed of his arrival, professional demeanor with a friendly side. Discovered the problem and showed me a temporary solution until electrical can be fixed so I have got water.
Jeremy was great! Very informative.
Chris is an excellent representative for your company. He was low-key but thorough and detailed and has Explanations for the various choices offered
He was excellent tech. He is the best one.
Both Brandon and Crystal Blue Plumbing were terrific, professional, and provided great communication. Cost was on the low side, and my issue was fixed quickly. No regrets, I highly recommend Crystal Blue Plumbing!
Very knowledgeable and efficient .
Excellent service - the technician went up and beyond.
Very satisfied with his work.
Gave estimates on 2 systems one heat pump and 1 gas split system in closet. Need another return and need a new lineset. Quotes donâ€™t include 1250$ off complete system good for... 16346.33 for the gas unit and 20081.33 for the heat pump conversion. Could qualify for smud rebates as well.
- Shut water off to toilet for removal - Existing water supply valve and flex line reused - Remove existing toilet along with seals and anchors for new - Disposal of existing toilet included - Install toilet using new anchor bolts and seals for maximum leak prevention - Start up sequencing and fine tuning service to increase effectiveness of operation - Test toilet by operating (No Leaks!) *CAUTION - Flooring un-level and needs repairs. Without repairs toilet may begin to leak*
Technician Taylor arrived on scene to investigate reports of toilet leaking. client stated they just had a handyman out last week to replace a part and once he left the toilet was leaking. technician expected and found the bolts that connect the toilet to the tank and the gasket are badly corroded from rust. Technician recommends full replacement of toilet with a minimum necessary task of replacing the tank bolts and gasket. Client inquired about price technician gave ballpark of anywhere from $200 for repair up to $700 for a replacement client stated they were not ready to make that kind of decision today. Client stated they were just going to have the handyman installed a new toilet.
Technician Taylor arrived on scene to investigate reports of tankless Navien not working. Client Show technician around to side of home where unit was mounted and plugged into a standard exterior GFCI outlet along with the irrigation system. Technician quickly noticed that the GFCI was not lit up. Technician attempted to reset and was not able to, technician could not fix at the fuse box either. Technician ran extension cord from garage outlet to tankless unit and it fired up immediately. technician deemed problem not to be with Navy and tangless unit but to be with the GFCI outlet. Client stated her ex-husband installed the unit and she would have him come out to take a look at the electrical.
- Shut gas off to house to create tie in point for new gas line - Install corrugated stainless steel piping - Cut into steel pipe for additional feed point (Stove line) - Install new gas shut off valve and flexible connector - Pressure test entire gas system and verify leak free and operational - Locate and repair of 1 minor leak included - Set customer supplied stove in place and connect - Adjust and fine tune gas to stove as needed - VIP Club Membership Spring heating and cooling tune up to prepare for summer Fall heating and cooling tune up to prepare for winter New premium filters included at each visit Water distribution system check up annually Drain discharge system annual check up Water pressure testing Thermostat heating and cooling programming as needed Visual inspection of duct work and vents Water heater flush and visual inspection Water heater temperature testing upon request 10 % Saving on any work performed Priority service included - 2 YEAR WARRANTY
Customer wanted possible options to upgrade the bathtub converting it into a tub shower which would require taking down sheet rock putting up a surround three possible options were giving she would like to consider the options and review them with her husband who works for the state and is unavailable during the day she will contact us if she wants any work done
Returned with the parts for the water heater, removed the old pilot assembly. Cleaned the burner and the chamber, installed the new pilot assembly. Turned the gas on and the water heater fired right up with no issues.
Performed annual heating maintenance 16 yr old Trane split downflow system closet. Nest thermostat. System operational at this time. Filter 14-25-1 x2 changed. Tested system safety features ok at this time. Blower capacitor behind panel. Hot surface ignitor ok. 90 percent furnace drain system appears to have been leaking at some point see pictures of rust inside unit. Cleaned burners and flame sensor, tested ignition process. Cleaned exterior of unit. Checked pvc flue pipe. Ran system to verify no issues, none at this time.
Performed annual heating maintenance, 26 yr old split goodman system attic backyard. Filter 20-30-1. Changed filter for client. System operational at this time. Checked system, system has new primary control board. Cycled system on and turns right on. Blower capacitor 12.5. Hot surface ignitor ok. Gas line into system is missing a drip leg. It wasnâ€™t code when system was installed 26 yrs ago. System is working for now. All parts in range. Unit is just getting to the end of its life. And newer units are more efficient. Black flex ducts attic return seems a little tight around rafters. Cleaned off exterior of unit.
Customer has a gas line that runs underground to where they can have a pool heater installed, they want the gas line tested before they buy a pool heater but the water heater is not working at this time and takes precedence at this time. Water heater is 9+ years old and upon diagnosis the heater will not light, recommend new pilot assembly and gas control valve. Customer would like to start with the pilot assembly and platinum membership, Pace is closed until Monday so we will have to order the parts and get back to the customer to install the new part. Will schedule job with dispatch on Monday when I order the parts from Pace.
Performed Heater Maintenance on rooftop package unit. Checked all electrical and is in good condition no burnt or loose connections. Compressor compartment had dirt and leaves in it so I removed the debris. Checked condensate drain to make sure wasnâ€™t clogged. Unit does show signs of age but the mechanical part is fine. Slightly rusty near electrical panel but looks intact. Checked flame sensor and is clean. Blower compartment was very dirt so I wiped down the blower motor and wiring to it. Customer interested in membership in future didnâ€™t want to go with it today.
Upon arrival customer has a tankless water heater that she would like an estimate for a recirculating pump. Customer has 5 year old tankless that has never been flushed and does not have isolation valves. She does not want a recirculating pump with a timer she would like the one with a push button. I gave an option for the taco genie with a button. I also explained the importance of flushing the water heater once a year. Customer always gets three bids and will contact us. I went over our membership program and emailed estimates to customer.
Remove and dispose the old water heater, new gas flex, new water lines, drip pan running out of the home, connect venting, permit pulled and inspected, expansion tank
Returned with the proper snake and ran down the shower drain and cleared the clog, ran water down the line for 10 minutes with no back ups. Customers water heater was making loud banging noises, checked the heater and its about 20+ years old and in the middle of the home. Customer wants us to replace the water heater, will contact dispatch Monday and set up a date to install the water heater.
Customer has a slow draining shower and two lavatory faucet drains that are slow as well, no other drain issues in the home at this time. Cleaned out the pop-up assemblyâ€™s, filled the sinks and they drained perfectly. Ran my snake down the shower drain and could not get past the p-trap, scheduled to return to clear the shower drain with a smaller snake for tomorrow.