We had a pipe burst in our employee bathroom over the weekend. I called on Monday morning and they had it fixed by 4 pm. Responsive, courteous and efficient! Will be calling them again.
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Highly recommend Daniel Miller for your HVAC service. He was courteous, professional and very thorough in explaining his inspection. Also, when I asked about additional service he provided me details without trying to pressure or up-sale me. It’s hard to find good, trustworthy service but when I do, I’m a permanent customer.
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The tech was knowledgeable. Took time to explain what he was doing and why.
Response from Culpeper Home Services:
Karen, thank you so much! Jay is a awesome asset!
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New to the area. I was very pleased with the company and the service. Would highly recommend Culpeper to others.👍👍
Response from Culpeper Home Services:
Thank you so much, Doreen! Jason is a wonderful part of our team. And, we were happy to assist you with your home service needs!
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The superb service started with Christie’s greeting when I called for service. My situation was seemingly dire and Christie was warm, assuring, and she put me at ease by expressing her full faith in the skills and abilities of the company’s technicians. She advised Stephen would arrive at my home within the hour. A text confirmation followed with a photo of Stephen and his credentialsowed by two phone updates of his estimated arrival. He made it within the hour, motivated and courteous. He diagnosed the problem and got it fixed, constantly updating me along the way. Stephen was proficient and just a great guy. I was thoroughly impressed with Culpeper Home Services from beginning to end. I honestly cannot recall a service call I have requested to my home that was this “dialed in” from a customer service perspective. Thank you again Christie, Stephen, and Culpepper Home Services.
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This was a non-emergency issue, but they arrived within 24 hours of my initial notification and the issue was fixed on the spot. Outstanding service and response! Highly recommend.
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Steve was great, explained everything and left the area clean once complete.
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Russell was very professional from start to finish. He didn't hesitate to provide a detailed breakdown of the repairs required for my sump pump and the way in which he would be completing the job. He was available for questions throughout the process. Which made it easier to trust in him as the right choice for the job. I would highly recommend Russell for all of your plumbing needs
Response from Culpeper Home Services:
Thank you for the opportunity.
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Possible water leak assessment in Stafford, Va
