Great experience & very satisfied with the maintenance check.
Austin provided great customer service
Chris was very professional as well as helpful with any questions I had.
For a young, he certainly had knowledge!
Austin arrived at our home before 8:20, and after listening to what I had done with the air-handler filter, went right to work. All was done well and I will call the office to request he be sent to us for all service work in the future.
I know this is not Chris' fault, but after Custom Air cancelled my appt. for July 21st, they gave me another apt for July 5th, today. When I made the appt the young lady told me between 2-4, and I asked her twice because I wanted an earlier apt that day. She told me she had no earlier appt for that day, so I accepted between 2-4. Around 12pm today I just so happen to go into my email and a message from Custom Air stated that Chris was on his way. I almost missed that appt because I was given the wrong time. NOT GOOD!
Chris is totally commited to customer satisfaction. He always wants to make sure your unit is working at peak performance.
Performed spring service on Goodman split system.
Tune up on Bryant
Tune up on Trane HVAC
Preformed a spring service for Mr arial
Looking at 21 year old Heil air conditioning
Performed spring service on Amana systems.
Tune up on rheem
Tune up on Goodman HVAC system
Diagnosed Trane unit
Performed diagnostic test on carrier unit.
Preformed a spring service for Mr kanfer
Preformed a spring tune up for Mrs nicholoson
Tune up on trane and carrier
Tune up and repair on Goodman HVAC equipment