7132 Browns Summit Rd.
Browns Summit, NC 27214
3367909888

Local Reviews

Rated 4.9 out of 5 stars based on 553 customer reviews

Always excellent service!

Friendly, knowledgeable, and prompt service! Highly recommend!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Communication

Alex is a trustworthy technician That means the world to me. He also explains everything to me. He’s friendly and my pup 🐶 likes him too

  • Overall Experience
  • Quality
  • Price
  • Convenience

Service experience

Technician was professional and explained everything in detail as to what the issue was going on with our problem.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent Service!

Kyle conducted our biannual HVAC system review. He ensured the system was functioning efficiently and provided needed maintenance. The recommendations provided were right in line with what we anticipated. We appreciated his kindness and expertise.

  • Overall Experience
  • Quality
  • Price
  • Convenience

good as always

I've been a Custom Air customer for many years and very rarely have had less than an excellent experience.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Service gas pack unit

Alex did a fine job on servicing my gas pack unit.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Alex provided speedy, excellent service!

Custom Air is the go-to company for my retired career Air Force dad, so I knew they were going be good. Wonderful response time by the company’s associate Alex. He did a thorough testing and provided outstanding servicing of our furnace. I will definitely call Custom Air Heating and Air Conditioning the next time I need any HVAC services!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent Service

Prompt, efficient response

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Service

My original quote seemed high as compared to other comparisons (excluding the warranted equipment).

  • Overall Experience
  • Quality
  • Price
  • Convenience

Service

Rapid , convenient and through service.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Polite and competent

Alex and Carson were very polite and respectful.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Very timely

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

Technician was Very knowledgeable and personable

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service snd friendly

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Company

Custom Air has replaced both our furnace and our AC unit and did a tremendous job even installing new ductwork

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations

Alex B.

Alex B. Job Checkin

goodman hvac repair


Alex B.

Alex B. Job Checkin

air scrubber hvac maintenance


Alex B.

Alex B. Job Checkin

Air scrubber and service


Parker  S.

Parker S. Job Checkin

Replaced a customer's 16-year-old unit and evaporator coil with brand new equipment.

Replaced a customer's 16-year-old unit and evaporator coil with brand new equipment.

Parker  S.

Parker S. Job Checkin

Installed an antimicrobial duct system and a whole-house media filter to improve the indoor air quality of the home. This combination is great for reducing allergens, dust, and other contaminants in the air.


Installed an antimicrobial duct system and a whole-house media filter to improve the indoor air quality of the home. This combination is great for reducing allergens, dust, and other contaminants in the air.

Parker  S.

Parker S. Job Checkin

Installed a brand new AC Unit, Evaporator Coil, and Gas Furnace for a long-time customer. They also insured their new system with a 10-Year Worry-Free All-Inclusive Warranty.

Installed a brand new AC Unit, Evaporator Coil, and Gas Furnace for a long-time customer. They also insured their new system with a 10-Year Worry-Free All-Inclusive Warranty.

Ricky  B.

Ricky B. Job Checkin


Ricky  B.

Ricky B. Job Checkin


Ricky  B.

Ricky B. Job Checkin


Parker  S.

Parker S. Job Checkin

Installed new Ductwork for customer.

Installed new Ductwork for customer.

Alex B.

Alex B. Job Checkin

air quality air scrubber


Jenna  P.

Jenna P. Job Checkin

Replaced customers' Condenser Fan Blades and Motor.

Replaced customers' Condenser Fan Blades and Motor.

Ricky  B.

Ricky B. Job Checkin

The customer upgraded their HVAC system by replacing a unit that was over 20 years old with a new heat pump, air handler, and thermostat. Additionally, they opted to enhance indoor air quality by installing a UV light and secured the system with a comprehensive 2-year all-inclusive warranty.

The customer upgraded their HVAC system by replacing a unit that was over 20 years old with a new heat pump, air handler, and thermostat. Additionally, they opted to enhance indoor air quality by installing a UV light and secured the system with a comprehensive 2-year all-inclusive warranty.

Ricky  B.

Ricky B. Job Checkin

Installed a RUDD Air Conditioning Unit, Evaporator Coil, EZ Trap Drain Line, and Furnace Integration Kit for our Customer. This brand new system replaced the customers 12 year old unit.

Installed a RUDD Air Conditioning Unit, Evaporator Coil, EZ Trap Drain Line, and Furnace Integration Kit for our Customer. This brand new system replaced the customers 12 year old unit.

Kyle S.

Kyle S. Job Checkin

After performing a preventive Maintenance tune-up for a VIP Customer, I returned to their home to replace the Turbo Capacitator and Start Assistant Kit on the unit.