7132 Browns Summit Rd.
Browns Summit, NC 27214
3367909888

Local Reviews

Rated 4.9 out of 5 stars based on 553 customer reviews

Always excellent service!

Friendly, knowledgeable, and prompt service! Highly recommend!

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Great Communication

Alex is a trustworthy technician That means the world to me. He also explains everything to me. He’s friendly and my pup 🐶 likes him too

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Service experience

Technician was professional and explained everything in detail as to what the issue was going on with our problem.

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Excellent Service!

Kyle conducted our biannual HVAC system review. He ensured the system was functioning efficiently and provided needed maintenance. The recommendations provided were right in line with what we anticipated. We appreciated his kindness and expertise.

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good as always

I've been a Custom Air customer for many years and very rarely have had less than an excellent experience.

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Service gas pack unit

Alex did a fine job on servicing my gas pack unit.

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Alex provided speedy, excellent service!

Custom Air is the go-to company for my retired career Air Force dad, so I knew they were going be good. Wonderful response time by the company’s associate Alex. He did a thorough testing and provided outstanding servicing of our furnace. I will definitely call Custom Air Heating and Air Conditioning the next time I need any HVAC services!

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Excellent Service

Prompt, efficient response

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Great Service

My original quote seemed high as compared to other comparisons (excluding the warranted equipment).

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Service

Rapid , convenient and through service.

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Polite and competent

Alex and Carson were very polite and respectful.

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Very timely

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Great service

Technician was Very knowledgeable and personable

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Excellent service snd friendly

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Great Company

Custom Air has replaced both our furnace and our AC unit and did a tremendous job even installing new ductwork

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Job Locations

Alex B.

Alex B. Job Checkin

new hvac install


Alex B.

Alex B. Job Checkin

Preformed a Super AC Tune-Up and Safety Inspection on VIP customers unit.

Preformed a Super AC Tune-Up and Safety Inspection on VIP customers unit.

Adam M.

Adam M. Job Checkin

After preforming an AC Super Tune-Up, noticed the customers unit was low on refrigerant. Once the customer approved the quote and the materials arrived, I returned to the property to add refrigerant to the unit. This customer is also under our VIP membership!


Alex B.

Alex B. Job Checkin

hvac install


Alex B.

Alex B. Job Checkin

hvac install


Ricky  B.

Ricky B. Job Checkin

Installed a Goodman Air Conditioner and an Evaporator Coil to replace the customers previous system that was over 19 years old.

Installed a Goodman Air Conditioner and an Evaporator Coil to replace the customers previous system that was over 19 years old.

Alex B.

Alex B. Job Checkin

Rheem Air conditioner tune up


Adam M.

Adam M. Job Checkin

Returned to replace a blower motor after noticing a issue during a preventative Maintenance Tune Up.


Alex B.

Alex B. Job Checkin

hvac


Ricky  B.

Ricky B. Job Checkin

Installed a brand new Duct System in this Customers attic.

Installed a brand new Duct System in this Customers attic.

Kyle S.

Kyle S. Job Checkin

While preforming a Preventative Maintenance Tune Up, noticed some parts on the united need to be replaced. After the Customer accepted the quote, I replaced both flame rollout sensors and a few switches.

While preforming a Preventative Maintenance Tune Up, noticed some parts on the united need to be replaced. After the Customer accepted the quote, I replaced both flame rollout sensors and a few switches.

Kyle S.

Kyle S. Job Checkin

Customer called in saying that upstairs unit was not cooling properly. After assessing the issue and discussing options, the Customer decided to replace the unit with a GREER Heat Pump and Air Handler. They also purchased a 2 Year Worry -Free Warranty!

Customer called in saying that upstairs unit was not cooling properly. After assessing the issue and discussing options, the Customer decided to replace the unit with a GREER Heat Pump and Air Handler. They also purchased a 2 Year Worry -Free Warranty!

Kyle S.

Kyle S. Job Checkin

Preformed an AC Seasonal Tune Up on one of our New Installation Customers. These tune-ups are important to keep the manufacturer warranty valid and ensure the unit runs at peak performance year-round.


Kyle S.

Kyle S. Job Checkin

Customer called with an issue with their unit. After discussing options, customer decided to replace the old unit. Purchased a RUUD Heat Pump and Air Handler. They also received a year of our VIP Membership!


Customer called with an issue with their unit. After discussing options, customer decided to replace the old unit. Purchased a RUUD Heat Pump and Air Handler. They also received a year of our VIP Membership!

Jason B.

Jason B. Job Checkin

Completed a Seasonal AC Tune Up to ensure our customers unit was running efficiently and to help prevent any future issues. Customer also renewed their annual VIP Membership at the time of service!