7132 Browns Summit Rd.
Browns Summit, NC 27214
3367909888

Our Top Cities


Local Reviews

Rated 4.9 out of 5 stars based on 553 customer reviews

Always excellent service!

Friendly, knowledgeable, and prompt service! Highly recommend!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Communication

Alex is a trustworthy technician That means the world to me. He also explains everything to me. He’s friendly and my pup 🐶 likes him too

  • Overall Experience
  • Quality
  • Price
  • Convenience

Service experience

Technician was professional and explained everything in detail as to what the issue was going on with our problem.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent Service!

Kyle conducted our biannual HVAC system review. He ensured the system was functioning efficiently and provided needed maintenance. The recommendations provided were right in line with what we anticipated. We appreciated his kindness and expertise.

  • Overall Experience
  • Quality
  • Price
  • Convenience

good as always

I've been a Custom Air customer for many years and very rarely have had less than an excellent experience.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Service gas pack unit

Alex did a fine job on servicing my gas pack unit.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Alex provided speedy, excellent service!

Custom Air is the go-to company for my retired career Air Force dad, so I knew they were going be good. Wonderful response time by the company’s associate Alex. He did a thorough testing and provided outstanding servicing of our furnace. I will definitely call Custom Air Heating and Air Conditioning the next time I need any HVAC services!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent Service

Prompt, efficient response

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Service

My original quote seemed high as compared to other comparisons (excluding the warranted equipment).

  • Overall Experience
  • Quality
  • Price
  • Convenience

Service

Rapid , convenient and through service.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Polite and competent

Alex and Carson were very polite and respectful.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Very timely

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

Technician was Very knowledgeable and personable

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service snd friendly

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Company

Custom Air has replaced both our furnace and our AC unit and did a tremendous job even installing new ductwork

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations

Jason B.

Jason B. Job Checkin

Heating and plumbing inspection


Jason B.

Jason B. Job Checkin

completed a plumbing inspection of the 5 major components of customers home.


Jason B.

Jason B. Job Checkin


Alex B.

Alex B. Job Checkin

hvac


Alex B.

Alex B. Job Checkin

Helped homeowners explore options to improve their heating and comfort before winter. The customer's existing unit was over 20 years old.


Alex B.

Alex B. Job Checkin

Completed a dryer vent cleaning for a homeowner who needed a deep cleaning of the dryer ducts.

Completed a dryer vent cleaning for a homeowner who needed a deep cleaning of the dryer ducts.

Alex B.

Alex B. Job Checkin

Performed an HVAC diagnostic for a customer who said their AC is not cooling properly. left the customer a quote for repairs.

Performed an HVAC diagnostic for a customer who said their AC is not cooling properly. left the customer a quote for repairs.

Alex B.

Alex B. Job Checkin

Installed a brand new mini split for a customer with an older home. This was the best solution for a customer having issues keeping their house cool during hot summers!

Installed a brand new mini split for a customer with an older home.  This was the best solution for a customer having issues keeping their house cool during hot summers! Installed a brand new mini split for a customer with an older home.  This was the best solution for a customer having issues keeping their house cool during hot summers!

Alex B.

Alex B. Job Checkin

Completed a Duct Work consultation for a customer having issues with condensation forming around his flex.


Jason B.

Jason B. Job Checkin

Hvac


Alex B.

Alex B. Job Checkin

Installed a brand new mini split for a customer with an older home. This was the best solution for a customer having issues keeping their house cool during hot summers!

Installed a brand new mini split for a customer with an older home. This was the best solution for a customer having issues keeping their house cool during hot summers!

Alex B.

Alex B. Job Checkin

Performed an AC Tune Up for a first-time customer.

Performed an AC Tune Up for a first-time customer.

Alex B.

Alex B. Job Checkin

Responded to a no AC diagnostic call during a heat wave. Discovered there was a damaged wire connecting the outdoor unit and the thermostat. Fixed this issue and had the unit back up and running in no time!


Alex B.

Alex B. Job Checkin

Jason


Parker  S.

Parker S. Job Checkin

Customer improved their indoor air quality with Antimicrobial Ductwork and an Air Scrubber.

Customer improved their indoor air quality with Antimicrobial Ductwork and an Air Scrubber. Customer improved their indoor air quality with Antimicrobial Ductwork and an Air Scrubber.