Steven was very quick to diagnose what was wrong with our AC system and laid out our options without making us feel pressured. His deep knowledge in this area showed in his ability to answer our questions and make recommendations. I would highly recommend Steven to anyone needing expert service for one’s AC.
Steven was very professional. He took time to troubleshoot and explain what was happening, how to correct and gave options.
Called CVJ in the AM and they provided service the same day as the request. They sent Steven out to check up on a potential issue. He was generous with his time and advice. At the same time, he was highly professional! I could not recommend CVJ and Steven highly enough!
First class. Very knowledgeable of the CVJ business. I would like Ben to be my on going “go to guy” in the future.
Response from CVJ Heating and Air Conditioning LLC:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Very informative and professional!
Response from CVJ Heating and Air Conditioning LLC:
We are pleased to know your experience with us was a good one!
Steve is outstanding. He explained all options. He was so glad to help.
Response from CVJ Heating and Air Conditioning LLC:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.
The best service we have ever had!
Response from CVJ Heating and Air Conditioning LLC:
Thank you so much for the 5 star review Fritz!!! Let us know if we can help you in any other way.
Very courteous and knowledgeable. I called and you guys delivered!!! Outstanding job.
Response from CVJ Heating and Air Conditioning LLC:
Thank you Jimmy for trusting us to take care of your heating and cooling system!! We are also thankful we have Steven as one of our technicians.
Once again, the team at CVJ provided us with quality service and professional execution by the technicians, restoring our peace of mind.
Response from CVJ Heating and Air Conditioning LLC:
Thank you Rhonda for allowing us to take care of your heating and cooling needs for all these years!
Very professional
Response from CVJ Heating and Air Conditioning LLC:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
The tech was knowledgeable and friendly.
Response from CVJ Heating and Air Conditioning LLC:
We appreciate you sharing your 5-star review with us and the community!
Cvj came to my rescue! They came out right away and fixed my AC. Ben was great very informative and professional. I had a wonderful experience with Cvj all around!
Response from CVJ Heating and Air Conditioning LLC:
Thank you so much for the amazing review! We count ourselves lucky to have clients like you!
Completed a full air conditioning maintenance visit. Checked refrigerant charge, cleaned coils, tested capacitor, inspected all wiring, and flushed the drain line. No mechanical issues found. System is running well, but we advised the homeowner to replace their filter more frequently due to visible dust buildup. Recommended quarterly maintenance for better long-term efficiency.
Customer called due to inconsistent cooling. Found the system’s low-pressure switch had tripped. Reset the switch and confirmed no refrigerant loss. Also noted dirty evaporator coil likely contributing to pressure fluctuations. Scheduled coil cleaning to improve system performance and prevent future shutdowns.
Inspected a non-cooling AC system. Diagnosed failed compressor capacitor, which caused the system to hum but not start. Replaced the capacitor with a manufacturer-approved part, verified amperage draw, and confirmed full system operation after startup. Advised homeowner on signs of capacitor failure for future awareness.
Performed routine maintenance on a package unit today. Inspected the fan motor, cleaned coils, checked amp draw, and verified thermostat function. Also flushed the condensate line to avoid backups. Unit is operating at peak performance with no visible signs of wear or damage.
Responded to a complaint about weak airflow. After testing static pressure and checking return ductwork, found a restriction caused by an undersized return vent. Provided a recommendation to upgrade the return to allow better airflow and reduce strain on the blower motor.
Conducted a seasonal check-up on a heat pump system. Verified reversing valve operation, cleaned outdoor unit, confirmed auxiliary heat strips are functioning, and tested for proper defrost cycle. No immediate issues found, but the contactor shows signs of pitting and may need replacement soon.
Customer experiencing excessive indoor humidity. Evaluated AC system and confirmed short cycling due to incorrect thermostat settings. Adjusted settings, reprogrammed cycle delays, and educated the customer on proper dehumidification. Also verified condensate pump operation. Conditions improved significantly by end of visit.
Replaced a faulty blower motor capacitor after homeowner noticed reduced airflow. Verified resistance values and capacitor specs before installing a new part. Post-installation testing showed correct RPM and airflow output. Unit back to proper function with quieter operation as well.
Investigated noise from outdoor condenser. Found loose fan blade causing intermittent rattling. Tightened mounting hardware and balanced the blade assembly. Also cleaned off leaf buildup around the base of the unit. Sound issue resolved and unit now running smoothly.
Conducted full diagnostic after customer reported AC not turning on. Found a tripped breaker caused by a shorted contactor. Replaced the faulty part, reset the breaker, and tested for further electrical issues. System now functioning safely and reliably.
Serviced a ductless mini split system. Cleaned filters, flushed drain lines, and verified inverter board operation. System is in good condition. Recommended the addition of surge protection to protect sensitive electronics during summer storm activity.
Customer reported high energy bills. Load calculation confirmed system size was appropriate. However, found poor insulation around attic ductwork contributing to temperature loss. Provided quote for duct wrap and additional attic sealing. Advised homeowner on small upgrades to improve energy efficiency.
Inspected a two-zone system. Found one damper stuck closed, causing uneven cooling. Manually opened the damper and tested actuator motor, which had failed. Replaced with new actuator, recalibrated zone controller, and verified airflow balance between zones.
Routine check revealed signs of microbial growth in the drain pan. Cleaned with coil-safe disinfectant and installed pan Pure AirX treatment to prevent recurrence. Recommended ongoing IAQ upgrades, including UV light installation and high-efficiency filter system.
Performed seasonal tune-up and efficiency check. Tested start components, cleaned indoor and outdoor coils, lubricated moving parts, and verified split temperatures. System is clean, stable, and within normal operating range. No repairs needed at this time.