Steven was very quick to diagnose what was wrong with our AC system and laid out our options without making us feel pressured. His deep knowledge in this area showed in his ability to answer our questions and make recommendations. I would highly recommend Steven to anyone needing expert service for one’s AC.
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Steven was very professional. He took time to troubleshoot and explain what was happening, how to correct and gave options.
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Called CVJ in the AM and they provided service the same day as the request. They sent Steven out to check up on a potential issue. He was generous with his time and advice. At the same time, he was highly professional! I could not recommend CVJ and Steven highly enough!
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First class. Very knowledgeable of the CVJ business. I would like Ben to be my on going “go to guy” in the future.
Response from CVJ Heating and Air Conditioning LLC:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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Very informative and professional!
Response from CVJ Heating and Air Conditioning LLC:
We are pleased to know your experience with us was a good one!
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Steve is outstanding. He explained all options. He was so glad to help.
Response from CVJ Heating and Air Conditioning LLC:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.
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The best service we have ever had!
Response from CVJ Heating and Air Conditioning LLC:
Thank you so much for the 5 star review Fritz!!! Let us know if we can help you in any other way.
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Very courteous and knowledgeable. I called and you guys delivered!!! Outstanding job.
Response from CVJ Heating and Air Conditioning LLC:
Thank you Jimmy for trusting us to take care of your heating and cooling system!! We are also thankful we have Steven as one of our technicians.
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Once again, the team at CVJ provided us with quality service and professional execution by the technicians, restoring our peace of mind.
Response from CVJ Heating and Air Conditioning LLC:
Thank you Rhonda for allowing us to take care of your heating and cooling needs for all these years!
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Very professional
Response from CVJ Heating and Air Conditioning LLC:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
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The tech was knowledgeable and friendly.
Response from CVJ Heating and Air Conditioning LLC:
We appreciate you sharing your 5-star review with us and the community!
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Cvj came to my rescue! They came out right away and fixed my AC. Ben was great very informative and professional. I had a wonderful experience with Cvj all around!
Response from CVJ Heating and Air Conditioning LLC:
Thank you so much for the amazing review! We count ourselves lucky to have clients like you!
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A homeowner was complaining that even when their house was cool, it felt damp and uncomfortable inside. The problem was high indoor humidity that their air conditioner alone couldn't handle. I provided a permanent solution by installing a whole-home dehumidifier that ties directly into their existing ductwork. This system now actively monitors and removes excess moisture from the air, making the entire home feel more comfortable at a higher temperature and solving that sticky feeling for good.
Today's service call was for an AC that wouldn't turn on outside, even though the thermostat was running. After checking the low voltage signal, I inspected the outdoor unit's electrical components and found the problem: a burnt-out and pitted contactor. This small switch is essential for sending power to the main components. I solved the issue by replacing the old contactor with a new, durable one. As soon as I restored power, the outdoor unit kicked on perfectly and started cooling the house.
I was called out to a home where a new room addition had no air conditioning, making it the hottest room in the house on this hot July day. The problem was a lack of ductwork to the new space. I solved this by tapping into the existing supply trunk line in the attic, running a new insulated flex duct to the addition, and installing a new supply vent in the ceiling. I then balanced the dampers to ensure the new room gets great airflow without taking too much from other areas of the home.
A customer was concerned because their lights would dim every time their air conditioner started up, a sign the compressor was struggling. This can cause long-term damage to the system's most expensive component. I solved this problem by installing a hard start kit on their outdoor unit. This kit provides an extra electrical boost on startup, allowing the compressor to turn on smoothly and quickly without straining the home's electrical system. The lights no longer dim, and the AC starts without hesitation.
I arrived at a home where the AC wasn't cooling and air was barely coming out of the vents. The problem was a solid block of ice on the indoor coil, caused by a completely clogged air filter that was starving the system for air. I solved the immediate issue by shutting down the system to let the coil thaw and replacing the old filter with a new one. I explained to the homeowner how critical monthly filter checks are, especially in the summer, to prevent this from happening again and to keep their system running efficiently.
I was at a home where the owner was struggling to keep their upstairs cool, even with the AC running nonstop. I identified a major source of the problem: their attic pull-down stairs were allowing a huge amount of heat to transfer from the attic into the hallway. I solved this efficiency issue by installing a specialized, insulated attic tent. This device creates an airtight seal over the attic opening, effectively stopping the heat gain and making it much easier for their AC to keep the home comfortable.
A homeowner noticed their AC was running for much longer cycles than usual and their energy bills were climbing. I inspected the system and found the problem was an extremely dirty outdoor condenser coil, clogged with dust and grass clippings, which was trapping heat. I solved the problem by performing a thorough chemical cleaning of the coil. This simple maintenance task immediately improved the system's efficiency, allowing it to cool the house faster and use less electricity.
I visited a home where the AC was running constantly but not cooling effectively, and the owner noticed ice on the copper lines. This pointed to a low refrigerant charge. The problem was a slow leak that I pinpointed at a faulty service valve core using my electronic leak detector. I solved the issue by replacing the valve core, performing a vacuum to remove any moisture, and then recharging the system with the correct amount of refrigerant. This stopped the leak and restored the system's powerful cooling ability.
A customer's outdoor AC unit was running, but they weren't getting any air at all from their vents. I inspected the indoor air handler and found the problem was a completely failed blower motor; it had seized up and wouldn't spin. I solved the issue by replacing the entire blower motor assembly. Once installed, powerful airflow was restored throughout the home, and the system was able to properly circulate the cold air again.
I responded to a call where the homeowner's AC was humming but the fan on the outside unit wasn't spinning, a common problem in this July heat. I immediately suspected the capacitor. My multimeter confirmed it had failed and wasn't providing the necessary power to start the motors. I solved the problem by replacing the old, weak capacitor with a new, high-quality one. The system fired up right away, and the house was cooling down before I left.
I visited a homeowner who was frustrated with high energy bills and a constantly dusty house, even though their AC was fairly new. I performed a diagnostic and found that the problem was significant air leakage from their attic ductwork, which was pulling in insulation and hot attic air. I solved the issue by systematically sealing all the leaking joints and connections with professional-grade mastic sealant. This stopped the air loss, which will lower their energy bills and dramatically reduce the amount of dust circulating in their home.
I visited a home where the customer had a strange issue for July: their AC wasn't working, but the indoor furnace fan wouldn't shut off. I traced the problem to the furnace's control board, which had failed and was no longer correctly communicating with the thermostat or the outdoor unit. I solved the problem by replacing the faulty control board with a new one. This immediately restored normal function, allowing the air conditioner to run properly just in time for the weekend.
A customer wanted to upgrade their old, inaccurate thermostat to gain better control over their energy usage. Their old model was causing wide temperature swings, making the home uncomfortable. I solved this by installing a new Wi-Fi enabled smart thermostat. I connected it to their home network, helped them set up the mobile app, and walked them through creating a custom cooling schedule. This new thermostat will provide more accurate temperature control and help them save money on their electric bills.
I was at a local business today to perform preventative maintenance on their commercial rooftop HVAC units. The manager was concerned about avoiding a system failure during the summer heat, which could disrupt their operations. I solved this potential problem by completing a full service on each unit, which included cleaning the condenser coils, checking refrigerant levels, inspecting belts for wear, and replacing all the air filters. The systems are now running at peak efficiency, giving the business peace of mind.
I was called out to a home where the air conditioner had completely shut off and there was water pooling around the indoor unit. I found that a clogged condensate drain line had triggered the system's safety float switch to prevent water damage. I solved the issue by using a specialized vacuum to clear the blockage and flushing the entire line with pressurized nitrogen to remove any remaining buildup. After confirming the line was draining freely, I reset the system, restoring cooling to the home and preventing a major water leak.