Very professional and prompt. Appreciated they follow-up calls.
Thank you for coming to the house when we really needed help! You handled the situation with skill and professionalism. I appreciate your candid access of the overall situation and possible solution going forward. To be sure, James, took care of us. Can recommend Dial One with confidence that they will receive similar service. Five stars.
Mr Kerlin gave us answers that were helpful and easy to understand
Very knowledgeable, professional, arrived on time, gave several options, friendly, very satisfied
Jason Watson was courteous, thorough, efficient and performed excellent repairs to my sub-pump's leaking joints & pipes. Well done! Thanks
I’ve been recently widowed and a failed water heater was stress I didn’t need. James and this company took care of me and gave me peace of mind.
Had a cracked water connection they were able to locate quickly and repair. I realize there is labor and parts to consider but it took them less then 10 minutes to locate the leak the part was less then 10.00 but I was charged $670.00. I understand when they give you an initial quote they have no way of knowing the repairs you would think once they realize it is a simple job they would adjust their original estimate at these prices I can not afford them
Response from Dial One Johnson Plumbing:
I am so thrilled Jay was able to get you taken care of Bella! Let us know if we can help you with any plumbing, cooling or heating issues in the future! Thank you so much, Debra Clark, Dial One
Brian was great to deal with. Kept me informed through everything he was doing and showing me the results.
Response from Dial One Johnson Plumbing:
Thank you for your kind words Patrick! I am thrilled Brian was able to get you taken care of so efficiently! Let us know if you need any help in the future! Thanks Again, Debra Clark
Probably the most proficient, and quite possibly the nicest people you'd ever want to hire. I give then my highest recommendation.
Response from Dial One Johnson Plumbing:
Thank you Joe for such an excellent review! We look forward to working with you in the future! Thanks Again, Debra Clark, Dial One
James Watson had excellent customer service, very knowledgeable, skilled and through in repair of two PVC pump pipes connected to metal piping. Pricing seemed high, but he work with me on the final charges. Excellent job well done!
Response from Dial One Johnson Plumbing:
We appreciate your kind words Bob & Linda! I am so thrilled that James was able to give you all available options so you could choose what works best for your family! If you need any help in the future with any plumbing, cooling, or heating needs, give us a call and we will get you taken care of! Thank you so much, Debra Clark, Dial One
got home and discovered ac wasn’t working, but just in time to call y’all before the biz day was over. Danny was there in less the 45 min, and found the problem licketty split, and we were back up and running -What a blessing that was, with grandkids visiting and all!!
Response from Dial One Johnson Plumbing:
I am so thrilled we were able to get you taken care of so quickly Lars! We appreciate you, especially as one of our exclusive Advantage Club members. We will definitely always make sure to give you your priority service anytime you need it, especially with the grandkids visiting! Thank you, Debra Clark, Dial One
Heating system safety inspection