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Overall Experience
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Christian and Jalen spent 2 days at our home replacing 4 units. They were both very respectful and worked very diligently to make sure he had working furnaces and AC units each day. Any mess made was cleaned up. Jalen even fixed the landscaping around the AC units before he left. The extra attention to detail is very much appreciated. Thank you for our warm home and look forward to a cool house in the summer.
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Very pleasant young man with knowledge and made sure that everything thing was completed.
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Khalil rectifies an issue that was caused from the install crew with no issues! Would always recommend Dobbs!
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Jonathan was very professional and detailed in his work. He made every effort to make sure that our units were ready for winter.
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The guys that come to the house are always respectful and courtesy. They always do a good job and I never feel like something needs to be "fixed" all the time. When my units are in good shape the guys tell me and when there is a problem they find the most reasonable fix for them.
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All personnel at facility have always been outstanding. Phone people to techs are all great.
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Removed old equipment and installed new Rheem 2.5 ton heat pump and 3 ton air handler. Installed new pan, safety switch, new coil safety switch and new thermostat. Reconnected supply plenum, return plenum, high voltage, low voltage, and drain line. Tested system operations, set refrigerant charge.
Today I arrived to club members property for error code EF1.COF. Mr Gaylloyd explained to me that he replaced his Trane thermostat with and Honeywell thermostat. I noticed common and blower thermostat wire was exposed also touching. I explained to Mr Gaylloyd about wires touching can cause faulty codes. I fixed wires and reset the furnace for 15 minutes and code was cleared. Also I replaced contactor due to bad coils on the side. I tested the contactor and received 1.0 on the side. Rewired the low voltage wires outside at the condenser unit because they was loose. Now system is working properly now.
Today I arrived to do ac maintenance on Mr & Mrs Turner units. Low level unit needs refrigerant because it’s undercharged and club member will call to set up appointment for the recharge on the main level unit. Also I explained to club member about the importance of cleaning their blower wheel and evaporator coil. The upper level needs to be cleaned.
Completed 2 system cooling maintenance, checked filters. Units operating properly at this time. Paid half of maintenance fee.
Arrived to thermostat off, SS1 water safety was tripped found drain line clogged, blew through drain line and tested drain. Drain is operating as designed. Other system also had a clogged drain line and water had over flowed the coil pan in to drain pan. Vacuumed water from drain pan and flushed drain line and tested, drain is operating as designed. Both systems are now functional and drains are operating as designed.
Low Freon, low side valve stem leaking,, tighten valve stem, checked, ok, added 2lbs R410A, unit operation properly at this time
Returned today to replace condensate pump on newly installed 2025 Rheem.Upon arrival removed malfunctioning condensate pump then installed new condensate pump after installation tested operation of condensate pump confirming its operation. Completed maintenance on system missed on previous visit performed a single system cooling maintenance on a 2005 Goodman the ODT is 80°.Tested overall operation of equipment confirming the indoor & outdoor equipment was both fully operational.The filter 20x25x2 was discolored and clogged the filter was replaced on this visit.Blower motor was fully operational not showing any signs of being intermittent or dropping out.Capacitor was tested confirming it was in specifications.Blower wheel was inspected finding it to be dirty when a blower wheel gets dirty it minimizes the efficiency of equipment along with places a strain on equipment and parts which shortens the lifespan of both a quote has been provided to clean blower wheel.Indoor evaporator coil w
Spoke with Donte confirming 2025 Rheem is the system having issues with condensate pump will order and replace free of charge have ordered low profile condensate pump will return once received.Also spoke about dampers which is not a concern to them at this moment.
Performed a three system cooling maintenance on a 2022 & 2025 Rheem along with a 2005 Goodman the ODT is 62°.Tested overall operation of equipment confirming the indoor & outdoor equipment was both fully operational.There are three 20x25x2 which were discolored and beginning to clog each filter was replaced.Blower motor was fully operational not showing any signs of being intermittent or dropping out.Capacitor was tested confirming it’s functionality.Blower wheel was inspected finding it to be dirty when a blower wheel gets dirty it minimizes the efficiency of equipment along with places a strain on equipment and parts which shortens the lifespan of both a quote has been provided to clean blower wheel.Inspected indoor evaporator coil finding it to be dirty when a indoor evaporator coil gets dirty it minimizes the efficiency of equipment along with can affect the ability to heat/cool properly a quote has been provided to clean indoor evaporator coil.Inspected wires along with connectio
Arrived today due to 2016 Trane not cooling which is responsible for the upstairs.Upon arrival thermostat was at 76° with a desired temperature of 72° determined the indoor equipment was operational but outdoor equipment was non-operational.Once operation was determined began diagnostic on the indoor equipment the filter 16x25x1 was gently used not showing signs of discoloration or being clogged.Blower motor was fully operational not showing any signs of being intermittent or dropping out.Blower wheel was inspected finding it to be dirty when a blower wheel gets dirty it minimizes the efficiency of equipment along with places a strain on equipment and parts which shortens the lifespan of both a quote has been provided to clean blower wheel with approval performed blower wheel cleaning.Inspected indoor evaporator coil finding it to be dirty when a indoor evaporator coil gets dirty it minimizes the efficiency of equipment along with can affect the ability to heat/cool properly a quote ha
Completed 2 system cooling maintenance on new rheems. Both operating properly at this time, checked filters.
Completed single system cooling maintenance. Replaced filter, blower wheel needs cleaning, estimate included.
Completed 2 system cooling maintenance, checked filter and replaced filter. Both systems operating within factory specs.
Completed 2 system cooling maintenance, upstairs operating properly at this time. The main floor is R22, at the moment it is operating properly but with the age the unit may have trouble keeping up on hot days, I would replace it asap. Replaced filters.