One of kind A/C company, above all others!

Chuck from Melbourne, FL

When it came to replacing my Trane A/C unit of 25 years, it felt like dealing with car salesmen until I contacted Durham & Sons, Inc. I had read the reviews, but no company can be that good I thought... My first impression of the Durham and Sons, was with RJ, he didn't just walk around and take notes, he measured, checked piping, etc., very thorough. Even though it was a difficult install of unit on second floor in a closet, they didn't charge extra. Replaced the existing refrigerant A/C lines running them inside same as old lines, other companies refused or wanted to run them on the outside, how tacky. Every step of the install process was done professionally and done right. They are a one of kind A/C company, I had just returned from surgery with out A/C, once I made the decision to use them, they showed up with two portable window units, at no extra cost until the new A/C install was complete. All the installers were professional and courteous, will use them for all future A/C service/repairs.

Reliable friendly service

Richard from Melbourne, FL

A family owned and run business for three generations, the Durhams seem to be heavily invested in maintaining a devoted base of customers through trustworthy, highly competent, and friendly service and reliable products. Their annual Preferred Customer Service Agreement is an excellent deal. We are contacted twice annually to schedule preventative maintenance, and we benefited from an unscheduled emergency visit that was covered by the agreement. The original HVAC system that Durham designed and installed years ago has kept our monthly electric bills very low (averaging well under $90 monthly for a 4-bedroom house), although the shade of oak trees and lots of insulation do help.

Great Service

Lubelan from Melbourne, FL

Clayton with Durham and Sons is very professional Great polite service

Mike is the best

Kathryne from Melbourne, FL

One of the reasons I stick with Durham and Sons is because of the wonderful service Mike provides. He is professional but friendly and always takes the time to make sure my dogs feel comfortable with his presence. He gives me an honest assessment of my unit and never tries to sell me something that I don't need, unlike the previous company I used and couldn't wait to get rid of. I highly recommend this company and suggest that you ask for Mike.

Great Service

Aline from Melbourne, FL

Clayton C is very polite & excellent when performing the service on A/C units.

A/c fix

Jessica from Melbourne, FL

Your coworker was absolutely wonderful

Mike was great really enjoyed having him here great service. Every experience with your company has been great.

MrCooley from Melbourne, FL

Great Service

Jay from Melbourne, FL

Always friendly, professional, and helpful!

Great Service

Christian from Melbourne, FL

Always professional, knowledgabe and on time

Outstanding Service

Sylvia from Melbourne, FL

I highly recommend this company for A/C service/support.

Awesome and prompt service; very pleased with tech

Terri from Melbourne, FL

Have used them in the past AND will continue; would also recommend maintenance plan. Been in business in Brevard for long time; good family run business.

Extremely Organized, Very Professional, Great to Work With!!

Carolyn from Melbourne, FL

The R.J. Durham & Sons Cooling & Heating of Melbourne, FL is the most highly organized, professional, yet friendly company with which I have ever dealt! When Mr. R.J. Durham came to my house for the free estimate, he presented me with several Trane informational brochures which had wonderful, colored illustrations showing the interior of the air handler and the condenser. These brochures explained how my new Trane system would work and save me money. I was also given a proposal with the costs detailed. (Of course, I had previously done extensive research on the internet as to which brand AC would be the best as well as which dealer would be the best. Trane and R.J. Durham & Sons had both gotten 5 stars!!) After reading the proposal, brochures, and additional research, I decided to purchase the 18 SEER, 4 ton Trane, plus 10 yr. labor warranty to accompany the 12 yr. warranty on my compressor. So, we set a date. On the installation days, Dawna or Lisa, the cheerful secretaries, called me every morning to alert me that the men were “on their way.” The two installers were on time every day, and were very polite, professional, and friendly. At the end of every day, they cleaned their worksite completely and asked me if I had any “questions or concerns.” They worked hard, and very patiently explained things to me when I asked questions. Good-naturedly they did a couple of things I asked them to do—one was to cut away some branches that were encroaching on the condenser vents. Bottom line---they took pride in their work and did a beautiful job. I’ve been responsible for buying five AC’s in FL and in IL, but I was most surprised to see and impressed with R.J. Durham’s use of a separate electrician to do the wiring! To me, that was a sign of true professionalism and dedication to doing a job correctly. At the end, I was impressed by Tyler, an R.J. Durham final inspector, who made a couple of “suggestions” to the installers. Then, the job was finished. Another huge plus is the fact that R.J. Durham completes all the registration and warranty paperwork for their customers, thus eliminating any chance of the customers’ losing 100% benefit of their warranties (by not getting their paperwork mailed in within the time limit). Lastly, I must mention that R.J. Durham graciously let me borrow some window units while I waited for my Trane system to be installed---which kept me perfectly comfortable. Since I’ve had my new Trane system, I have been extremely comfy with the thermostat on 80 degrees, and I never know when it’s on, because it’s so quiet. I definitely give R.J. Durham & Sons 5 stars!!! Carolyn M., PhD --- Melbourne, FL 32940

Excellent service!

Wendy from Melbourne, FL

Justin has serviced our A/C unit for a few years now, and we appreciate the great job he does.

Excellant Service

Sandy from Melbourne, FL

Great People and Great Service

S from Melbourne, FL

Quick response. Lisa was great to work with when scheduling. Clayton was very thorough and gave some great tips.