My trust was earned and I will be a continued loyal customer because of the great customer service.
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Great service and very professional. Very good price with very honest and helpful reps.
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James explained everything and was very knowledgeable.
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My appointment was scheduled quickly and at my convenience. James & Eric were very professional & friendly. I was very pleased with my experience.
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Did not show when scheduled. I called got here later. The two techs were better than i ever had and after 2 years thermostat is finally correct.
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Outstanding! Got here within hours of calling and the tech was so incredibly helpful and professional.
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The service professional was very efficient, personable and knowledgeable. He took the extra time to find and correct an installation problem that affected the furnace's gas consumption and economy.
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I understand that in the HVAC business, almost every phone call is an "emergency." Our furnace started having problems and completely quit working in the coldest of temperatures. I called the team late in the evening, they answered from home with their families to get me on the schedule, and were out the next morning as soon as they could be to fix our emergency. We had previously used a company that "settled" for not being really sure what the issue was, but not going out of their way to figure it out. Pickerington H&C was so committed to not leaving us hanging. We're never calling another company again. Very pleased (and finally warm) customer!
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Working on the customer's Frigidaire. Found a coolant leak, replaced a seal, re-charged, good as new!
Working on the customer's Frigidaire. Found a refrigerant leak, replace a seal, good as new.
"I'm at this customer's home in Pickerington to check out his non-working Carrier furnace.
Installed a new Carrier furnace for the customer.