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Casey and Chad installed a new central air unit in our home. They worked for 3 days, very good work ethics. Excellent communication, very neat and tidy. Explained every detail of installation. Would highly recommend.
If you have a System 2000 oil burner in your home, Casey and the people at Field's are your choice for quality repair and service. I highly recommend them!
I was nervous at the thought of having to replace my entire boiler. Field Service was one of three companies to come to the house to survey and give me a price. I was more nervous after getting visits and quotes from the first two companies. I had a good feeling however, about Field Service instantly after reviewing their website. I called and made an appointment with Ken to survey. Ken was extremely accommodating while making the appointment to fit into my schedule. Ken was on time for the appointment and very friendly. I was impressed with how knowledgeable he was about his industry and how he listened to my concerns and answered all of my questions. I received my quote from Ken quickly, and it was in my ballpark. I felt more at ease. I had a few other questions through the quote process that he was quick to answer. Once we signed, Ken was again very accommodating with scheduling that fit into my schedule. Ken confirmed the installation the day before and told me what time to expect Casey. Casey showed up a few minutes early and was just as friendly as Ken. I was impressed by how he was already well informed about my house, my existing system, and how to proceed with the replacement before even coming in to see it. We went over the scope of work in just a few minutes and he jumped right in. While taking apart our old system, he was extremely thorough with showing me signs of how my old system was failing and how it would most likely have suffered a catastrophic failure during this heating system. I was shocked with how quickly he had our old system apart and was piping for the new. In a very short time, he was refilling our new system and ready to fire it up. Casey was great! Very knowledgeable, extremely neat and clean during the entire installation. I had imagined rusty water all over the walls and floor but not at all. Casey was a true professional all the way through. Price was as quoted. No changes or surprises. They replaced more piping and fittings than I had thought they would have. The install looks as great as the system works!! Very happy to have selected Field Service for our replacement. We will gladly call them for annual service as well as having them come and install our central air system.
We were in a bind with our water heater and Casey and the Team at Field's Service were very quick to respond to us. Very professional and reasonable with their rates. They ended up saving us money by replacing a part instead of the entire water heater. We gave them our business for a service contract that's how much we liked their work so we most definitely recommend them!!!
From service call to trouble shoot issue and identifying the issue and providing a solution was within days. Fastest and best service I’ve dealt with in the entire industry. Highly Recommend FSI.
Found the problem quickly, replaced the fan motor capacitor and out the door.
From requesting a service call to completion of the job, Field's was outstanding. Everyone is so nice, helpful and patient. Chris M performed my service and he arrived when they said he would, kept me informed of what needed to be done and then at the end took the time to show and explain to me what went wrong with my system and what he needed to do to fix it. He also took the time to explain what I should look for going forward and what I should consider fixing now before it breaks. No hard sell, no annoyance when I didn't understand, he knowledgeable and so polite. I am so grateful for same day service too, thank you for fitting me in.
We have always been completely satisfied with all the prompt, efficient services we received over the last 30 years.
I got a replacement system (both inside and outdoor units) at about the same price as another provider but Casey took the time to explain what my options were based on my situation. This and talking with Ken on the phone are the basis and the deciding factors in my choice to use FSI as the service provider to replace my heat pump system.
Zone valve replacement on Energy Kinetics system 2000
No heat, was out of combustion and sooted up so I vacuumed it out, performed a combustion test, also had bad expansion tank and air bleeders so I replaced them also
No heat, found no gas coming into gas valve city shut it off
Remove water from fuel tank. Replace oil filter and nozzle.