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Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Preston's was able to find the problem and fix it pretty quickly. Thank you so much!
Overall Experience
Quality
Price
Convenience
Showed up and got the job done but not in a rush. Seemed really experienced and organized.
Overall Experience
Quality
Price
Convenience
Arrived on call new system customer said it froze up last night, checked refrigerant levels all ok change defrost settings from 90min to 30min
Checked over system cleared drains and changed filter, system operating properly.
Come out customer says outdoor fan isn’t working go and check it and it try’s to start up and does but not working properly it’s trying to seize up and bearings sound awful so called climatic Pelham ordered new motor they have in stock under customer name ready for pick up. Collected $99 by card
Checked run cap, checked amps . Moved tap to high
I arrived today on a maintenance tuneup. I checked everything on the indoor and the outdoor system to make sure that everything was clean and working properly I did come across that the UV bulb was time to be replaced and the capacitor on the outside system wasn’t giving enough power to the compressor and the bacteria and virus eliminator bulb was blown. So I went over some options with the customer and we decided to change the capacitor on the warranty and replace the UV bulb
Come out and did spring tune up cleaned drain and coil cleaner on indoor and changed her filters and stick light she had her own and then it was time to replace virus eliminator but she decided to to upgrade to led version instead to get 5 yrs warranty on bulb and also she wanted me to clean the blower wheel. Collected by card and system is functioning properly upon departure Make sure to send customer copy to email plz
Come out fcc tune up checked system and cleaned it all looks good just found old contactor starting to show signs of wear and tear so replaced it and added easy start and a surge protector to protect their components. Customer paid with check and cash. Also left estimate for clear sky ionizer and bacteria and virus eliminator and said she will get that in a few months. Other than that system is working properly
These are the items needed to ensure the proper operation and comfort of your home. Changed out uv light and checked operation of all three systems. Operating properly.
Cleaned outdoor units. No areas of concern. Both units are operating properly upon departure.
Checked all indoor air quality. Found all components working as should. Replaced customer provided filter. System operating properly upon departure.
Performed Indoor units check. Return needs to be sealed, losing heat underneath house. Pics in service titan. Found growth inside unit. Recommended indoor air quality. Customer doesn't really use upstairs system. Will need to return to service both outdoor units due to weather conditions. Both units heating upon departure.
Decided to go with Bree this stage three and four also installed a condo pump applied discounts because client did a lot of work with us just a couple of months ago all the functions normally also checked the charge before leaving running at a 43° coil condo pump is pumping correctly as well five years warranty on everything no questions to ask
Arrived onthis date for service found system satisfied and operating normally was being double filtered informed client of the 5 inch practical pleated changed filter and system is running normally upon departure
Found bad capacitor upon arrival was told to go too next call because I didn’t have part, but I volunteer too come back to help out the family, changed capacitor for discount because clients been with us for so long, and reduced service fee because of rare circumstances, warranty over, freedom heating and cooling is not responsible for unit
Upon arrival found clogged condensate drain, cleared. Equipment operating upon departure