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Arrived on time, ready to assist. Ran into a problem and went above and beyond I’m fixing it. Great attitude and work ethic!
Overall Experience
Quality
Price
Convenience
Arrived on this date for maintenance tuneup on single heat pump.Blower wheel has some bacteria on it. Electrical components reading properly, system operating as it should.performed blower wheel cleaning customer paid via card.Unit was running upon departure.
System is cooling just fine customer is satisfied with the system is 2 yrs old really didn’t see anything wrong with it
Arrived on call to preform cooling inspection on 2 units, cycled systems checked all components. Cleaned outdoor coils and drains systems running upon departure, need to come back to replace reme halo.
Upon arrival found bad thermostat, system unlevel causing water to drain into pan. Also high humidity in home and poor return in master bedroom causing humidity to remain high in the room because of door staying closed majority of time and no return.
Clean primary drain. Check pan for cracks pan is good system is level. System draining as should
Came out to job. Found vinyl tubing to be off pump. Reconnected that and made sure water drained out. All is draining properly on departure.
Freedom Signature Package: Our Most Popular Package
Performed single system tuneup on 6 year old system all systems mechanically working found bacterial growth in system and ductwork made client aware of these issues has to get with husband to make decision
Renewed FCC agreement and replaced IAQ PRODUCTS UNDER WARRANTY PER Office via telephone. No further issues addressed at this time . Schedule maintenance office is aware to call.
Found heat pump and air handler empty of refrigerant.
Performed (2) total system rejuvenations.
