Have been customer for 19 years always get excellent service, had to upgrade our furnace,, plus wanted our ducts cleaned as they never had been. Steve helped us select the best one for our home and we should save some money on heating bills.The installers came out did the duct cleaning and installed new furnace everything went smoothly, very professional service, and of course we alway get the annual service contract it for sure kept our old furnace working for a long time, plus it give us peace of mind .