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Cody was very knowledgeable and friendly. We were very pleased.
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Difficult to schedule a convenient appointment but the caliber of service is outstanding when they come and work on PM. I really like the detailed message they leave, we're in good hands for now.
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Doug was very courteous and thorough in his explanation of what was needed for our system.
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Adam is a pleasure to work with, alway prompt, courageous and completes his work in a timely manner.
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Overall Experience
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Overall Experience
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Good experience
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Not enough coolant filled during replacement Technician immediately identified the problem and fixed. Thank you!!
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Cleared and flushed the condensate drain now the system is back up and cooling!
Dispatched to no cool. Found systems compressor off due to start assist shorting. Replaced start assist and tested. System operating properly at this time.
Dispatched to Apollo light system not working. Unplugged to reset light. System is working properly at this time. No Charge today per Danny D
Dispatched to perform maintenance on one system. Cleaned and treated drain system. Sanitized evap coil. Changed air filter. Checked amp draw on motors and compressor. Tested voltage regulator. Checked refrigerant pressures. System operating properly at this time.
Dispatched to perform pull in clean on evaporator coil. Pumped system down to store refrigerant in compressor. Disconnected drain line and refrigerant lines. Removed evaporator coil. Cleaned and reinstalled. Connected drain system and refrigerant lines. Pulled vacuum down to 500mic on refrigerant lines. Opened refrigerant lines and started unit. System operating properly at this time.
Dispatched to perform maintenance on one system. Cleaned and treated drain system. Sanitized evap coil. Changed air filter. Checked amp draw on motors and compressor. Tested voltage regulator. Checked refrigerant pressures. System operating properly at this time but could run better and more efficiently if coil is cleaned
Dispatched to change out Evap could covered under Extended warranty. Disabled drain lines, line set and TXV. Reassembled onto new coil. Pulled vac to 500mic. Charged system. Unit operating properly at this time.
