Lance was very thorough. Explained what functions he checked and their status. Answered all of my questions. Excellent representative of an A-1 company!
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I was referred to Gilman by someone who had done some other type of work for me and they are great. Tim is the best, he suggested that I participate in their maintenance program and it has already paid off!! I called the morning of and he came out early that afternoon and did the maintenance and repaired a part that went bad but was under warranty.
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Showed up early, quickly resolved the problem, and he was on his way! Wow, terrific service !
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Lance has taken care of my heating and cooling service for many years and I always request him and know he will take care of anything that needs to be done. Very important, my dog loves him!
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Gilman has friendly and helpful office support and has always sent top level technicians for our furnace and A/C, which they installed. The techs are friendly and competent. I'd recommend them to anyone.
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There are no words to express how grateful I am to Lance for his help today. Not only did he complete the inspection of my system on one of the coldest days in a timely fashion, he determined the cause behind a problem I'd been having with my heating system not holding the temperature. After seeing that my system was well below the set point, Lance showed me the problem was a clogged furnace filter that had caused the meltdown of two critical components. Fortunately, he was able to find replacements and now my system is working better than ever! Lance also explained to me how "90-day" filters really need to be checked every 30 days at a minimum and replaced more frequently than I had been doing in the past. He was very friendly and I felt extremely comfortable with him while he was in my home. We even got into a discussion about how technology, specifically how advances have change the HVAC world. I work in the technology field and really had fun discussing this with him. I could not be more pleased on the service I received and look forward to continuing my relationship with Gilman!
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I've been using Gilman for about 10 years now. They've always been honest and easy to deal with. We serviced my old unit for several years and when the time came they worked with me to install a new high efficiency unit. The techs are polite, competent and serve as a great customer face for Gilman. They have never missed a service window and I've always been happy with the results.
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Lance preformed routine maintenance on the customers Gas Furnace.
Tim performed a routine maintenance Inspection on the customers Air Conditioner.
Doug performed a routine maintenance Inspection on the customers Heat Pump.
Tim performed a routine maintenance Inspection on the customers Heat Pump.
Doug performed a routine maintenance Inspection on the customers Air Conditioner.
Doug performed a routine maintenance Inspection on the customers Heat Pump.
Kyle performed a routine maintenance Inspection on the customers Heat Pump.
Doug performed a routine maintenance Inspection on the customers 2 Heat Pumps.
Lance preformed a routine maintenance Inspection on the customers Air Conditioner.
Lance preformed a routine maintenance Inspection on the customers Air Conditioner.
Kyle went out to customers home to do a tune up on the system. Upon arrival he found that the unit was not running, he diagnosed and repaired the unit and it is functioning properly for the customer now.
Kyle preformed a routine maintenance Inspection on the customers Heat Pump and Air Conditioner.
Lance preformed a routine maintenance Inspection on the customers Air Conditioner.
Tim preformed a basic tune up on the customers 2 Heat Pumps.
Lance preformed a routine maintenance Inspection on the customers Air Conditioner.