Today Dwayne serviced our AC unit. While here to replace the contactor he noticed that one of the compressor had died. He was very professional and considerate in giving me the bad news just one day after Christmas. He took the time to show me the bad contactor and compressor and was able to quickly replace them while on site. I was very happy with his service and professionalism. Overall a great experience. Thank you Dwayne and GMC.
Overall Experience
Quality
Price
Convenience
Another member of our service partner plan just got her second maintenance visit for the year. Now, her system is tuned up and ready for the Parkland weather.
Arrived and started at the air handler. Talk to the customer about the issue. She said that the unit would cool and then stopped blowing cold air so she would turn it off for an hour and turn it back on. I checked the float switch and there was water inside. Cleared drain and cleaned drain pan. Added drain solve to pvc line to clean it and flushed with hot water to fill trap back up. Drain is clear and unit is cooling.
We arrived to this home in parkland to perform the preventative maintenance on their YORK system.
In Parkland, we arrived to perform the preventative maintenance which gives this customer two preventative maintenance visits a year along with priority service and 15% off all services and repairs.
For this customer, they were in need of their preventative maintenance on their residence.
Customer has existing refrigerant pipe leaking in walls of home. GMC installed new refrigerant line to avoid damaging homeowners ceilings. Line cover painted to match.
For this customer in Parkland, we arrived to their system acting up. After our technician ran a full diagnostic of this Mitsubishi system we discovered that there were going to be some costly repairs. For the customer, we created a quote to replace and a quote for repair so they can see what is the best option for them.
Our Production Manager, Greg, arrived to give a free estimate for a fix a leak in the line sets.
This resident in Parkland was having some trouble with their AC. Our technicians performed a full diagnostic including a leak search to find the source of the problem. We discovered that the ac repair needed has will be replacing the line sets in his home. Our comfort consultant arrived with our technician to get this customer quoted for the additional work needed.
During this preventive maintenance, our technician checks all key components for proper function, tests all electrical and mechanical operations, performs a light cleaning on the system and clears the drain line. This customer has three systems, so our technician repeated the maintenance for each.
This residential customer is part of our Service Partner Plan, which gives her two routine maintenances throughout the year. These scheduled services ensure the system is running properly and all mechanisms are functioning optimally. Having routine maintenance prevents costly breakdowns and repairs and increases the life of your system.
During this scheduled maintenance, we performed a precision tune up to make sure the system was functioning properly and there were not underlining issues before the summer season hits. After a full review of the entire system, our technician discovered that the run capacitor was in need of replacement. Since this system is under warranty, we replaced the part with no cost to the customer.
During our annual air conditioning maintenance service plan visit, we performed a precision tune-up to ensure proper functionality of key components like the evaporator and condenser coil and cabinet, blower, airflow and refrigerant. The air filter was replaced and the drain pan was cleaned and algaecide was added. This YORK unit was inspected and serviced for proper function and maximum efficiency.
Replace compressor and capacitor on a lennox air conditioning system
Working on a York Air Conditioning unit in Parkland Florida. The unit had a leak in filter drier. Replaced filter drier and unit is now cooling properly.