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Convenience
Phillip is an excellent technician very polite, and very professional. He informed me of the work he had completed and aslo i observed the work area was clean when the job was completed.
Response from Go Green Express Home Services:
Dear Ricardo, Thank you for being a special Service Partner Plan Member and for your wonderful 5 Star Review. We are happy Phillip could provide Premium Service for your yearly HVAC maintenance.
Overall Experience
Quality
Price
Convenience
Go Green have been great to work with. They are responsive, knowledgeable and dependable. I have been having many many issues with my Fujitsu units and have found my technician & the people at the office a pleasure to work with.
Response from Go Green Express Home Services:
Dear Michele, Thank you for the 5 Stars. We are thrilled that we have been able to be there for you during a stressful time with your units. Thank you for trusting our company and being a valued Service Partner Plan Member for many years.
Overall Experience
Quality
Price
Convenience
Arrived to perform boiler tune up, customer signed forms, set stat call for heat, serviced heat exchanger, valves, safeties, flue, took pressure/temperature readings, returns coming back hot, heat operating ok at this time, presented options to customer, customer will hold off for now
Arrived to perform boiler tune up, customer signed forms, set stat call for heat, serviced heat exchanger, valves, safeties, flue, took pressure/temperature readings, returns coming back hot, heat operating ok at this time, presented options to customer, customer will hold off for now
Arrived to perform boiler tune up, customer signed forms, set stat call for heat, serviced heat exchanger, valves, safeties, flue, took pressure/temperature readings, returns coming back hot, heat operating ok at this time, presented options to customer, customer will hold off for now
Arrived to perform boiler tune up, customer signed forms, set stat call for heat, serviced heat exchanger, valves, safeties, flue, took pressure/temperature readings, returns coming back hot, heat operating ok at this time, presented options to customer, customer will hold off for now
Arrived to perform boiler diagnostic, customer states they had no hot water, GGEHS installed peerless boiler with indirect under a year ago, set stat call for heat, system stagnate, confirmed power going to unit, power present, performed low voltage diagnostics, post diagnostics system started, observed system operation, zones coming back hot, heating system ok at this time, system may have needed a reset at this time, reviewed with management and customer, there is no charge today
Arrived to perform boiler diagnostic, customer states they had no hot water, GGEHS installed peerless boiler with indirect under a year ago, set stat call for heat, system stagnate, confirmed power going to unit, power present, performed low voltage diagnostics, post diagnostics system started, observed system operation, zones coming back hot, heating system ok at this time, system may have needed a reset at this time, reviewed with management and customer, there is no charge today
Arrived to perform boiler diagnostic, customer states they had no hot water, GGEHS installed peerless boiler with indirect under a year ago, set stat call for heat, system stagnate, confirmed power going to unit, power present, performed low voltage diagnostics, post diagnostics system started, observed system operation, zones coming back hot, heating system ok at this time, system may have needed a reset at this time, reviewed with management and customer, there is no charge today
Arrived to perform boiler diagnostic, customer states they had no hot water, GGEHS installed peerless boiler with indirect under a year ago, set stat call for heat, system stagnate, confirmed power going to unit, power present, performed low voltage diagnostics, post diagnostics system started, observed system operation, zones coming back hot, heating system ok at this time, system may have needed a reset at this time, reviewed with management and customer, there is no charge today
Arrived to perform ac diagnostics, customer did not answer door and phone calls, communicated with office, office asked to close job and move on next customer
Arrived to perform ac diagnostics, customer did not answer door and phone calls, communicated with office, office asked to close job and move on next customer
Arrived to perform ac diagnostics, customer did not answer door and phone calls, communicated with office, office asked to close job and move on next customer
Arrived to perform ac diagnostics, customer did not answer door and phone calls, communicated with office, office asked to close job and move on next customer
Performed the annual maintenance service agreement as per contract. A Mitsubishi electric mini split system, a Fujitsu mini split system and another Mitsubishi central air system to the 2nd floor with cassette in the attic. ** Recommendation: Replace the Mitsubishi 1st floor condenser.
Performed the annual maintenance service to the both air handlers, 1. In the attic. 2. Basement. Opened both units and inspected the coils and return side filters. Installed anti microbial tablets. Brushed and flushed both condensate traps / lines. Moved to the outside condenser areas, 1. On a rooftop pad outside the bathroom window. Checked the electrical junction box wiring, connected gauges took readings and all looks good. Moved to the pool side condenser and performed all the previous checks. The unit checks out but is in need of a deep acid wash, as it is on its way to becoming plugged. Showed Joann. Finally, cleaned and inspected the mini split unit and all looks good.
Arrive at the customer's house The unit didn't work, only the air handler. Perform a minor diagnostic I found the problem in contactors and capacitor. I proceeded to replace contactors and turbo capacitor. The unit was working well. Recommend Replacing the unit can be damaged at any time. It's an R22 unit