The service man was quite knowledgeable. We had great service and it was done quickly.
Never have met a rude or unhappy person at Grassers. Customer service is excellent!
Good. Except Grasser's cell phones are set up in such a way that when I received a call, there was no caller I.D. , and I almost did not take the call.
I called with a no heat issue, and specified that I would only be at home until noon. The people at Grasser's re-arranged the schedule of one of the technicians to accommodate my schedule. I really appreciate their ability and willingness to do that. Matt was more than capable, as well as efficient, patient, and friendly. He is a great asset to Grasser's.
Did repair work on boiler per fire marshal request.
Geothermal unit is showing low water temp
Drain plugged on geo cleared and tested
Install water heater
Fix leaks in pipes
Found acoil plugged so furnace would not heat.