Most businesses turned down trying to help me out, original gas fireplace from the 70s. But not Grenz!! Jim and Bo were amazing!! Parts on hand, and everything is working!! From last cause to warm paws!
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Great service. Very professional and knowledgeable in fireplace repairs and maintenance. Neat.
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Jim was able Fix are30-year-old gas fireplace and saved us a lot of money.Other companies quote a lot more money. Jim’s knowledge and personality is simply amazing
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We needed both central air and furnace unit. Jim came out to our home to meet with us and provided a very thorough and comprehensive explanation of his products and services. He inspected our home and gave us several options. I have NEVER met an individual so thoroughly knowledgable about the industry, their product line, and technical details. Outstanding person to work with. Very professional communication - and timely! They reminded us of their upcoming visit and provided detailed receipts. (Nothing hand-drawn here!). The install was flawless - professional and hard-working team. I sincerely wish I experienced this degree of professionalism, honesty, and expertise with each company we worked with. We are very grateful we found Jim and his team. They are now our HVAC company and we would highly recommend them to everyone. Thank you Jim!
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I appreciated how engaging James was during the service call. He showed me in detail how a pressure switch failed which prevented the furnace from going into stage 2 heating. He also showed me what was causing a humidifier leak and how to replace the humidifier filter. Overall, Grenz seemed pretty honest and fair. I'll probably continue using them for future service.
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Arrived early, explain everything they did, asked me if I had questions and they answered them.
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I have always had a great experience with Grenz...very professional and neat. They’ve serviced and cleaned our fireplaces for the past few years and we’ve been extremely pleased. Hope they stay in business for many years to come.
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Rebuild Gas Fireplace to modern standards.
Work on pilot problem in Has Log Fireplace.
Repair obsolete pilot assembly on this fireplace.