I really appreciate how the services and components were explained so I could learn more about the product. Very knowledgeable and helpful staff!
I’ve continued to use Grenz for several years and they never disappoint. Good, honest, hardworking, reliable and knowledgeable are just a few words I don’t just throw around. Jim and all of his employees are good people and beyond trustworthy. To say I trust them is an understatement. I don’t trust too many people. I trust Grenz in my home even if I’m not there. If that doesn’t say something, I don’t know what does. Thanks again Jim for all you’ve done for us!
I had my gas fireplace inspected and my furnace checked for the winter season. Jim and Bill were polite, skilled and did an excellent job. Bill caught a wiring issue on my humidifier that was not done correctly by the installer and never caught by the other company I had been using for my maintenance. I feel confident in getting a maintenance contract.
I really appreciated the technicians honesty and accurate diagnostic skills. The work was done quickly and I now have heat again.
Jim came out to fix our fireplace that had stopped working. He was able to fix it quickly and at an affordable price. Sometimes having services coming into your home can be awkward, but he was very friendly and explained what the problem was and how he fixed it. Highly recommend Grenz Service!
Jim called me back very shortly after I had left a message. He was able to come out to my house the same day. He had been recommended by my son and I too would recommend him. My air conditioning was not working and Jim was able to fix it the same day because he explained that he carries these parts with him so his clients don’t have to wait. Especially in the recent humid days we are having
I called at 8 AM with a down AC unit and the service came out and it fixed in hour. Unbelievable response.....
They responded to my concern immediately, were there quickly the day before a holiday, diagnosed and fixed the problem within minutes, good price. Definitely recommend. Family owned business.
Lennox Natural Gas Fireplace for Pilot Concerns.