I feel the technician did the best he could do with the limited parts on his service truck but the boiler went into ignition failure only 3 short hours after he left. For the price of $260 I was hoping for a little better. I called the office but they were already closed and it was a Friday night. I was able to keep my boiler running using an old ignition wire off of an old Evinrude outboard motor. I ordered the correct cable and installed it myself on Tuesday Nov 21. Do you think I should be refunded some of my $260? [I do] Overall I think the service is quick and I appreciate the effort. I will definitely use Hartford & Ratliff again.
