I appreciated The H.&C. Guys honoring their coupon. My technician, AJ was very informative, easy-going, and really did provide excellent service. He represented the company respectfully, and offered honest opinions and recommendations. He presented himself kindly, friendly and overall down to earth, as well as neat and orderly. I'll recommend them to anyone.
The price was very acceptable. The installation and total cost was just as they described. I am pleased.
Very professional service. We were pleased that we were able to get service the same day, since it is very hot and our a/c had major issues. AJ was even able to arrive earlier than scheduled and he very efficiently diagnosed and repaired the a/c. He was very polite and thorough. Our house is comfortably cooling now. AJ did a great job! I would highly recommend them !
AJ came in knew what the problem is right away. Was able to access the system and fix it. Very professional and kind.
On short notice, we were able to get a satisfactory HVAC system replacement in eight hours
A.J. quickly fixed our office furnace. Our space heater wasn't cutting it. Really happy with the great service.
AJ went above and beyond for us. He was very quick and efficient. We felt very comfortable having him inside our home. He shared instructions and information with me which ensured me that he knew his job very well. This is a great company and he is an amazing technician. I would recommend them to everybody!
I've worked with Heating & Cooling Guys for years. Always great customer service. Always reliable and respectful. Always good prices. Always arrive in their time window. Today Dolores worked quickly to schedule Jaemus for a quick visit regarding our chimney. He found the problem and added some caulking as a first step. I appreciate the company's quick response. Thanks!
AJ took care of us on very short notice the day before Thanksgiving when our furnace froze up (the Nest thermostat showed it was on, but it really wasn’t running). Root cause was a failed “Add a Wire” kit that caused our furnace to short cycle and then lock out (?)… anyway, he knew how to assess and fix the problem, and took care of everything in less than an hour.
This company is well worth the call. They are helpful, experienced, and knowledgeable. Jaemus went the extra mile, explained every aspect of the service thoroughly, and was extremely helpful. His service call was topnotch. This was a very good experience. I can now make a well-informed decision. Delores helped answer questions on the initial call, and she was pleasant and knowledgeable, as well.
The furnace was not starting up. They came out and got it running. I watched it and agreed that it was all fixed up. As luck would have it, once it started working something else surfaced 3 days later. They came back immediately, addressed the new issue, and now we are ready for winter.
They got the job done ahead of time; exceeded my expectations.
Performed maintenance and tuneup for a heater. System only had a flame sensor issue. No other issue found.
Replaced a faulty inducer motor on a 95% furnace. System is working great
Checked on a unit heater that customer said she could smell gas. No leakage on gas coming on from this unit.
We got a no heat call. This was due to a bad flame sensor