AJ was prompt, friendly, knowledgeable and communicated openly and clearly about the benefits of the services our struggling AC needed. He was even friendly to the dogs. :) And before he got here, communicating with the company was easy and clear. Definitely recommend!
Response from Heating and Cooling Guys:
Thank you Heather for taking the time to leave us such an awesome review! We're so happy to hear that you had a great experience with our team! And we're excited to continue working with you in the future!
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We had an emergency and Mike was able to come within 30 minutes. He fixed the problem, seemed knowable and answered any question we had for him
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He was great gave accurate feedback based off my own knowledge
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I appreciated The H.&C. Guys honoring their coupon. My technician, AJ was very informative, easy-going, and really did provide excellent service. He represented the company respectfully, and offered honest opinions and recommendations. He presented himself kindly, friendly and overall down to earth, as well as neat and orderly. I'll recommend them to anyone.
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The price was very acceptable. The installation and total cost was just as they described. I am pleased.
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Very professional service. We were pleased that we were able to get service the same day, since it is very hot and our a/c had major issues. AJ was even able to arrive earlier than scheduled and he very efficiently diagnosed and repaired the a/c. He was very polite and thorough. Our house is comfortably cooling now. AJ did a great job! I would highly recommend them !
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AJ came in knew what the problem is right away. Was able to access the system and fix it. Very professional and kind.
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On short notice, we were able to get a satisfactory HVAC system replacement in eight hours
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A.J. quickly fixed our office furnace. Our space heater wasn't cutting it. Really happy with the great service.
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AJ went above and beyond for us. He was very quick and efficient. We felt very comfortable having him inside our home. He shared instructions and information with me which ensured me that he knew his job very well. This is a great company and he is an amazing technician. I would recommend them to everybody!
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I've worked with Heating & Cooling Guys for years. Always great customer service. Always reliable and respectful. Always good prices. Always arrive in their time window. Today Dolores worked quickly to schedule Jaemus for a quick visit regarding our chimney. He found the problem and added some caulking as a first step. I appreciate the company's quick response. Thanks!
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AJ took care of us on very short notice the day before Thanksgiving when our furnace froze up (the Nest thermostat showed it was on, but it really wasn’t running). Root cause was a failed “Add a Wire” kit that caused our furnace to short cycle and then lock out (?)… anyway, he knew how to assess and fix the problem, and took care of everything in less than an hour.
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Air conditioner, maintenance/tuneup on a day and night/carrier system.
Air conditioning not working. Not blowing air out of the vents. Found a bad blower motor on the furnace and provided the customer with a price to replace it. System is a Day and Night/Carrier/Bryant/Payne/ Tempstar
Performed maintenance on a AC system, found no major issues other than a dirty outdoor coil which we cleaned.
Swamp cooler not working, and making a loud noise. Replaced swamp cooler pads, float valve, bearings, shaft, water spider and pulley. System is working great. Another cool client 😎
