Scheduled our annual check up on our furnace. Tim the service technician was great, fast, efficient, and took the time to fully answer my questions. He even took the time to show me how to change the humidity pad. There was a delay on obtaining a necessary part. They are making a special trip out to replace at no charge and is scheduled in a timely manner to replace. I have been a customer of Indoor Comfort for 23 years now; always receive great, friendly service!!