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Johnstone saved under Jason Jake Kring. 11-26-24. I arrived to install an outdoor heatpump thermostat. I first inspected the wiring in the thermostat and the air handler to confirm my wiring at the heat pump. I checked the existing outdoor thermostat and found 24V power to be supplied to the stat but the digital screen was not illuminated. I removed the old stat and installed the new outdoor heatpump stat. The homeowner and I discussed what the stat did and how we can select the temperature to cycle off the heat pump and have it turn on the indoor emergency heat at 32-34 deg. The homeowner wanted the heat pump to turn off at 37 deg and turn on the emergency heat. I wired the system and set the temperature at 37 deg. Once the system was assembled we tested the system in heat pump on this 52 deg day. The heat pump came on and I cycled the stat above 52 deg and found the heat pump to cycle off and run the emergency heat indoors. I the. Set the stat back to 37 deg and follow the indoor he
22NOV2024 Jason Brown Arrived for recent repairs no heat, spoke with homeowner about the systems performance. I replaced the 30a breaker, however it’s still tripping. Inspected equipment. Found 99v coming from 60a 240 breaker. With permission I replaced the breaker and cycled power. System comes on and heats properly. Cycled heatpump and found system not heating. Inspected Heatpump outdoor thermostat, found thermostat not energizing y. Spoke with homeowner and we decided to schedule to have it replaced. Verified availability. Scheduled return visit for 11-1pm Tuesday. Thanks guys I’ll see you then!
Tom M. 11-21-24 no heat. Customer stated the air handler is tripping the 30 amp breaker and there’s an electrical smell. All three heat strips are pulling 21 amps, blower motor runs fine pulling 2.2. After the emergency heat runs it trips the 30 amp breaker. There a strong electrical smell concentrated around the breaker panel not the air handler. Customer is going to contact an electrician to have the breaker checked out.