Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Isaac was a very nice polite young man! It was a pleasure having him service our unit!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Jake Kring. 07-05-2024. I arrived for a previous customer no cool call on a mini split in the book room in the back yard. The homeowner showed me the location of the system and how it’s not operating. I inspected the system and quickly found that there was a large wasp nest built on the electrical connections that send power to the indoor head unit. After I removed the debris on the wire I found the communication wire to be a little corroded and causing the system to not cycle on. I cleaned the connection and tried to dry off the wasp spray and tested the systems operation. Once the system cycled on i found the refrigerant pressure and temperature to be running at 15 deg superheat and the system to cycle on in high cooling mode quickly. After I reassembled the system I should the homeowner the issue and we spoke about trying to keep the wasp out of the outdoor unit. This system is running well at this time.
White/blue club two system maintenance. Joe(JC)R. 07/03/2024 Performed full system evaluation and safety inspection. I arrived to perform the customer’s annual AC maintenance on a 6 year old heat pump/air handler and 21 year old package unit. The customer didn’t have any questions and said that everything was running well. I washed out both of the condensers the checked the air handler which was running well and without any issues. I then checked the package unit. The package unit was cooling the downstairs area well but the condenser and blower capacitors were both weak. Other than that it was running with issues. The customer had decided to wait on the repairs. I the checked the heat pump and didn’t see any issues ad also replaced the filters for the customer.
06-28-2024. Jake Kring. I arrived for a new customer system not keeping up. I spoke with the homeowner and found that some rooms are not keeping up. He showed me the location of the system and I checked the systems options. I found the system to be clean and the indoor evaporator coil to be extremely rusted. I also found the duct work to be undersized for this 3 ton system. I found the refrigerant charge to be low and the system had a high superheat and a low subcooling for this system that is controlled by a TXV. I explained the cost of the refrigerant and the leak search with a possible repair or replacement of the leaking component and we decided to add refrigerant to the system to see how low it is and have a better judgment on what steps to take next. This system holds 7 pounds of R22 and I added 28 OZ of R22 and set the subcooling to 12.3 deg per manufacture specifications. I then rechecked the system and found the temperature drop across the evaporator coil to rise indicating th
27JUN2024 Jason Brown Arrived for previously discussed board replacement. Called Katie upon arrival per customer request. They let me into the guest house where I then accessed the air handler. After shutting power off to the equipment I replaced the Board with an OEM Replacement. Inspected wiring and verified no shorts then cycled cooling. Restored power to AC. Checked amps and pressures . Equipment is running at this time. Please allow the system to catch up over night before the home feels comfortable again. System is cooling at this time.
29MAY2024 Jason Brown Arrived for new customer no cool. Spoke with Joe about the systems performance. It just cut out and won’t do anything. Inspected AC and Air handler. Found transformer failed. With homeowner permission I replaced the transformer and cycled cooling. System trips fuse at transformer. Isolated each circuit and found common powering the board causing the system to trip. Will call Goodman in the morning for pricing and availability. There will not be a second diagnostic fee with the return visit. Thanks guys!
17APR2024 Jason Brown Arrived for silver club no cool. Spoke with homeowners about the breakdown. The fan is running but it just stopped cooling. Inspected AC. Found common wire burnt off the cap, and cap reading 40mfd on the fan side and 40mfd on the compressor side. Cap is rated for 80/5 inspected contactor, compressor and electrical connections. With homeowner permission I repaired the wiring, installed a new 80/5 cap with a new hardstart. While out we decided to go ahead and take care of the failing blower capacitor too. Removed blower cap installed new 7.5 cap. Checked all amps and verified operation. System is doing its best at this time.
09FEB2024 Jason Brown Arrived for silver club fall tune up. Spoke with homeowner about the systems performance. We’re just trying to limp it along. We’ve already replaced the other two and need this one to last a bit longer. Cycled equipment at thermostat. Inspected coil, heat exchanger, plenums, gas lines, ductwork connections and all components at the furnace. Tightened wire caps and low voltage connections. Brushed debris and gunk out of evap. Removed blower assembly and tested balance and capacitor. Reinstalled blower and tested heat rise. Found blower wheel dirty and blower cap reading 4.5/7.5 mfd. spoke with homeowner about my findings we decided to leave it be for now. While I was out I noticed the newer York system struggling to start and may have some ignition issues. Equipment is under contract with another company.
No cool. Joe(JC)Ritchal 10/20/2033 I arrive to a call where we had recently replaced a blower motor and a fuse. I found the fuse Bad and since we had just replaced it I chose not to charge the fuse and after testing the system now I could not find any short in the system and it seems like it was just a defective fuse that got put on that took a few days to fill
Arrived for white shield no cool. Spoke with homeowner about the systems performance. It’s not cooling, also the downstairs system isn’t working either. Inspected upstairs system found fuse blown replaced fuse cycled equipment. Checked amps and voltage. Cycled equipment through all stages at the thermostat system is cooling properly. Inspected package unit. Found breaker tripped. Reset breaker and cycled equipment. Found condenser fan motor not running. Checked amps. Fan is completely out. Called homeowner with permission replaced condenser fan motor and cycled the equipment. Blower motor not moving air and coil freezing. Inspected blower motor found its out too. I do not have a blower motor on me at this time. Pausing appointment for now. Set disconnect into the off position. Homeowner wants to talk with husband about replacement. 11OCT2023 Jason Brown Arrived for previously discussed blower motor replacement. With homeowner permission I entered the residence and shut equipment off
I arrived for a silver club membership summer tune up. I inspected the system in the attic and found the system to be running well but the evaporator coil is rusted and the system is whistling due to low duct work. I inspected and cleaned the condenser and found the system to have some issues. I found the capacitor to be weak under load and the wire was starting to melt and blacken. I also found the contactor to be black and caked up with soot. I showed this to the homeowner and explained what and how the parts keep the system working. I gave options on replacing just the components or to install a compressor savor kit to help keep the system running as best as possible. The homeowner will go over the system with his wife and decide on what they want to do with the system.
I arrived to the location and found the family to be loading into their vehicle and they said they had a family emergency and would let me know if they needed anything.
01AUG2023 Jason Brown Arrived for new customer DIY install pressure test & vacuum. Confirmed pricing and scope of work. Pressure test system for 15 min at 412.2. Release nitrogen and pull vacuum to 282 microns. Shut off pump and perform vacuum decay vacuum rose to 483 microns. Opened refrigerant and cycled equipment. Air temp ~55 degrees system is operating normally.
05JUL2023 Jason Brown Arrived for summer tune up service. Spoke with homeowner about the systems performance. The garage system thermostat is out. The home system is working well. Inspected garage package unit found disconnect has a loose connection with the fuse. Washed both condenser coils. Cleaned out electrical cabinets, inspected disconnects, line voltage, condenser fans, abd blower motors. Verified coils were clean and checked charge. Found Carrier condenser is good condition fan at .9a compressor at 10a reversing valve switches properly and charge on point. Blower wheel and motor good. Found disconnect for garage package unit not making a good connection with fuse. Found blower capacitor reading 12/12.5 blower reading 3.5 and compressor at 14a all within manufacture specifications. Spoke with homeowner about my findings, we decided to go ahead and get the disconnect replaced. Will call with availability tomorrow. Both systems are clean and operating properly at this time
05JUL2023 Jason Brown Blue tune up full notes on white invoice.